Call Center Representative

ProSolar Companies • Full-time • San juan, San juan • 39m ago

Interacts with customers via telephone, email and online chat to provide support and information on products or services<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Respond to incoming calls and messages in a timely manner<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Generate leads for sales team by screeningâ callers and identifying potential sales opportunities<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Meet or exceed call quotas and sales assist quotas, both personally and as a team <\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Follow all communication procedures, policies and guidelines during every customer interaction<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li>
Other duties as assigned<\/span><\/span><\/span><\/span>
<\/span><\/p><\/li> <\/ul>
<\/div><\/span>
Requirements<\/h3>
- Excellent verbal and written communication skills<\/span><\/span><\/span><\/span>
  <\/span><\/p><\/li>
- Ability to multitask<\/span><\/span><\/span><\/span>
  <\/span><\/p><\/li>
- Proficient computer skills<\/span><\/span><\/span><\/span>
  <\/span><\/p><\/li>
- Ability to work in a fast paced environment<\/span><\/span><\/span><\/span>
  <\/span><\/p><\/li>
- Working in a team environment<\/span><\/span><\/span><\/span>
  <\/span><\/p><\/li> <\/ul>
  <\/div><\/span>
  Benefits<\/h3>
  - Paid Time Off
    <\/li>
  - ProSolar will contribute 50% of healthcare premiums for employee
    <\/li> <\/ul><\/span>
    <\/body> <\/html>"}}],"isMobile":false,"iframe":"true","jobType":"Full time","applyName":"Apply Now","zsoid":"695094439","FontFamily":"PuviRegular","jobOtherDetails":[{"fieldLabel":"Industry","uitype":2,"value":"Customer Service"},{"fieldLabel":"City","uitype":1,"value":"San juan"},{"fieldLabel":"State\/Province","uitype":1,"value":"Florida"},{"fieldLabel":"Zip\/Postal Code","uitype":1,"value":"00936"}],"headerName":"Call Center Representative","widgetId":"550149000000072311","isJobBoard":"false","userId":"550149000000611003","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"550149000007302089","FontSize":"15","location":"San juan","embedsource":"CareerSite","indeedCallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logoId":"6axsz9c0875dc492b4426b3232ca0b5a907de"}

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