Service Manager

Kanadevia Inova • Full-time • Leicestershire, Leicestershire • 2w ago

Company Description

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.

Transforming Waste into Value

At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond..

Find out more about Kanadevia Inova at www.kanadevia-inova.com.

Job Description

Kanadevia Inova are hiring a Service Manager to join our Systems and Service Solutions team. The preference is for this position to be based in Hinckley, Leicestershire, however other UK locations will be considered and discussed on a hybrid or perhaps UK remotely.

The Service Manager:

Works in full coordination with the UK Service Director and other international Kanadevia Inova (KVI) teams to promote and sell our large portfolio of spare parts, mechanical and process retrofit , to plan Customer visits (KVI and non-KVI plants, central organizations), in view of identifying and creating new opportunities
Manages the Service team, working closely with Project Managers and Site Supervisors in delivering service activities on time and within budget in accordance with local and company wide HSE and Quality systems/standards
Supports product management by identifying market needs and presents KVI products to clients
Identifies opportunities in the KVI CRM system and follow the sales process. Foster the use of KVI's CRM as the unique sales process support tool including forecasting and reporting
Independently supervises his/her assigned service projects and outages, plans bidding and project work and associated resources

Please note that the above list is indicative, not exhaustive. The full tasks and responsibilities of this role will be discussed further.

Qualifications

Process or Mechanical Engineer degree or other relevant qualification and experience in the field of Mechanical and Plant engineering
Service Sales: Service Agreements, Overhauls, Pressure parts, Upgrades, Spare Parts, Training
Service Execution: Project management and organisation skills, ability to lead a team effectively
Service Technical: Ability to complete Audits, Write technical reports
Safety mindset
Project management skills: Risk management, Schedule Management, Scope Management, Communication, Change Management, Stakeholder Management, Cost control / Finance Management