Job Title:<\/b> Electrical Sales Engineer
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Job Overview:<\/b> We are seeking an Electrical Sales Engineer to serve as the primary point of contact for our customers, offering top -notch service and support. You will handle customer inquiries, troubleshoot technical issues, assist with product setup, and maintain customer satisfaction.
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Key Responsibilities:<\/b>
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Act as the main contact for customers, ensuring high -quality service and support
<\/li>Address customer inquiries and complaints in a professional and courteous manner, escalating as needed
<\/li>Stay current with company products, services, and industry trends to provide accurate information
<\/li>Use active listening to understand customer needs and suggest suitable solutions
<\/li>Identify opportunities to enhance the customer experience and recommend improvements
<\/li>Assist with product setup, troubleshooting, and resolving technical problems
<\/li>Process customer orders and returns efficiently and accurately
<\/li>Keep customer records updated in the company database
<\/li>Follow up post -purchase to ensure customer satisfaction
<\/li>Generate reports on customer satisfaction and identify areas for improvement
<\/li>Train and mentor new customer service representatives on company policies and procedures
<\/li>Participate in team meetings to support ongoing improvements
<\/li><\/ul>Job Type:<\/b> Full -time, Permanent (Freshers Welcome)
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Benefits:<\/b>
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Cell phone reimbursement
<\/li>Health insurance
<\/li><\/ul>Working Hours:<\/b> Day shift
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Additional Pay:<\/b> Performance bonus
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Education Requirement:<\/b> Bachelor's degree (preferred)
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Work Location:<\/b> In -office (Punjani Industrial Estate, 70 -72, Khopat Rd, Hans Nagar, Thane West, Thane, Maharashtra 400601)
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Experience:<\/b> 0 -2 years
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Number of Openings:<\/b> 5
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Industry:<\/b> Electrical Engineering
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Gender Preference:<\/b> Male/Female
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Country:<\/b> India
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Job Type:<\/b> Full -time
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Work Location:<\/b> Office -based
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Requirements<\/h3>
- An enthusiastic attitude
<\/div> - Great Logical and Communication Skills
<\/div> - Recent Graudate
<\/div> - Immediate Joiner
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Benefits<\/h3>
- Performance Bonus
<\/div> - Yearly Increment
<\/div> - Medical Insurance
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