Mission
Deliver great quality outcome to our customers, bringing technical expertise and continuously challenging on design practices to get robust, reliable, and easy to use software/firmware and systems. Develop and promote methods & tools to deliver the best customer experience in a globally consistent manner.
Organization structure
This position reports to the VP, Customer Satisfaction and Quality for Process Automation.
Main responsibilities
- Manage SW Quality for the Process Automation within Industrial Automation
- In collaboration with a network of experts including but not limited to Research & Development (R&D) and Quality Leaders
- Strengthen / Enforce the SW development process from a quality perspective.
- Deploy the SW Quality Fundamentals to all offers within the Line of Business (LoB).
- Identify, develop and deploy innovative design practices to strengthen robust SW and FW design, tackling the full customer experience, to avoid bug creation and strengthen bug detection.
- Ensure team is building relevant and optimized test strategies, considering customers use cases & applications.
- Establish metrics and dashboards, tracking progress to ensure teams are delivering high quality SW and FW.
- Work with SW and Systems Architects to ensure testing, logging, and debugging methods are included in SW/Systems Architecture.
- Ensure teams are performing technical risk assessments.
- Drive creation and improvements to continuous integration/continuous delivery (CI/CD) pipelines including the implementation of Qualimetry tools across the division.
- Drive resolution and corrective action of open customer issues.
- Ensure technical debt and bugs are being prioritized and allocated to the product backlog.
- Representing SW Quality, participate as a key stakeholder in release readiness events.
- Get continuously up to date on quality practices with internal and external benchmark of best-in-class software development companies.
- Promote the implementation of SW quality across the LoB, worldwide, on new offers development, using Agile model, and on legacy offers requiring upgrades.
- Bring consistency and coaching in quality methods and tools in project development, develop expertise in all functions involved on SW development & validation (R&D, marketing, and quality teams).
- Drive the teams to use data as the foundation, creating dashboards from metrics to report progress and learnings, enabling project decisions.
- Close the loop between field data and actions for development teams to improve overall offer quality.
- Train and mentor SW Quality leaders.
- Hire SW Quality Lead/Individual Contributors to support the LoB.
- Report up to executive leadership on SW Quality of all offers within the LoB.
What qualifications will make you successful for this role?
- Education in computer science, software engineering or equivalent.
- 10+ years’ experience in software/firmware development and software quality assurance.
- Experience managing teams from 10-50 people.
- Collaborate with Executive Leaders, Quality Leaders and other stakeholders across the organization to ensure the LoB’s offers are at the highest level for SW Quality.
- Strong knowledge of software development methodologies, software architecture, peer reviews, testing techniques, qualimetry (code analysis), and quality assurance processes.
- Experience implementing tools such as automation frameworks, configuration management tools, qualimetry (code analysis) tools, test management tools, and defect tracking systems.
- Solid understanding of software development lifecycle (SDLC) and agile methodologies.
- Experience managing change in complex SW Systems.
- Experience implementing SW best practices.
- Experience testing complex, multi-threaded, and multi-component products.
- Experience with API testing or integration.
- Experience with automation testing/frameworks and performance testing/tools.
- Extensive experience with various types of testing including unit, system, integration, user acceptance, regression, usability, and end-to-end testing.
Personal Competencies
- Innovative, analytical approach to solving complex problems and performing troubleshooting.
- Track record of leading complex projects in a hands-on way and mentoring others in test automation design and implementation.
- Capable of understanding and documenting incidents. Effectively manage incident information and status information to improve product and process.
- Experience with complex Software Systems (communication networks, Internet of Things (IoT), Cloud applications, Mobile applications, Desktop applications, etc.).
- Knowledge of Networking and Network troubleshooting.
- Understand how to break down systems and debugging to find root cause.
- Excellent knowledge of QA methodology and Software development processes (Agile Scrum, RUP, IEEE, Safe, SDL, etc.).
- Knowledge of Software Qualimetry.
SOFT SKILLS
- Ability to manage a network, leading operational transformations, across a worldwide organization.
- Strong ability to work in fast-paced environment and ability to multitask with ease is essential to the success of this position.
- Strong communication with the ability to effectively collaborate with cross-functional teams and to promote effective teamwork.
- Ability to inspire and motivate, strong leadership and organizational skills.
- Passionate of continuous learning and improvement, seeking opportunities to expand his/her knowledge and skills.
- Having a customer-centric mindset and focusing on delivering value to end-users in a pragmatic way.
- Excellent analytical and problem-solving skills, with the ability to analyze complex systems and identify areas for improvement.
- Curious, open minded, persistent, rigorous, and pragmatic.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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