Job Description and Duties
Under the direction of a Caltrans Transportation Management Center (TMC) supervisor, the Caltrans Dispatch Clerk will operate and communicate on radio and telephone equipment in the District 12 Communication Center. The incumbent will also be assigned clerical work and other related work when necessary. The Dispatch Center is a 24/7 operation and the incumbent will be required to work overtime, work irregular shifts/alternate work schedule, including nights, holidays and weekends; may be required to work temporarily and/or intermittent varied work shifts and required to respond to emergency situations and calls. The incumbent will be required to pass a Department of Justice background check and will be required to sign a California Highway Patrol (CHP) form 101A, annually. Typing certificate of 40 words per minute net is required.
Application will be screened and only the most competitive candidates will be invited for an interview.
PARF# 12-5-327 / JC-470155
Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click
here
and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our
Caltrans Career Compass
tool! The
Caltrans Career Compass
is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the
Duty Statement
.
Working Conditions
Position located at 6681 Marine Way, Irvine, Orange County.
The employee may be required to sit for prolonged periods using a keyboard under artificial lighting. Due to the circumstances of on-going activities or unforeseen staff shortage, modified shifts or overtime may be required, sometimes without prior notice, and requested vacations may be delayed. This position required the incumbent to dress in a professional manner due to tours and public viewing of the Transportation Management Center (TMC).
New to
State candidates will be hired into the minimum salary of the classification or
minimum of alternate range when applicable.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
-
The incumbent must have knowledge of the Geography of California, including the location of main highways, counties, and principal cities; office methods, computer programs including CAD and other computer software.
-
Type a speed of 40 words per minute. The incumbent should have some basic knowledge of Microsoft Word and Excel Programs. Ability to read maps quickly and accurately; communicate effectively at the level required for successful job performance; speak in a clear and concise manner; learn the logging system; follow directions; think and act quickly in emergencies; analyze situations accurately and take appropriate action.
-
Work cooperatively with co-workers and other team members, get along with others in a sometimes-stressful environment, and must be able to work under pressure; willing to come to work on short notice and work flexible schedule.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Leah Seale
(949) 969-5051
leah.seale@dot.ca.gov
Hiring Unit Contact:
Lida Amin Asgari
(949) 279-9526
lida.asgari@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)
to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)
TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-470155), PARF# 12-5-327 and title of the position (Dispatcher-Clerk, Caltrans) must be included on the STD. 678 form.
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be
excluded or removed
from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
