Great people make Schneider Electric a great company.
Schneider Electric is searching for a highly motivated and collaborative leader to join our team as Services Execution Program Manager within the Cloud and Service Provider segment for US Services. This role requires a professional with experience in service execution, project coordination, and cross-business unit (BU) alignment. The ideal candidate will ensure best-in-class execution by optimizing service delivery, resource planning, and risk mitigation strategies across Equinix programs.
The Services Execution Program Manager will work closely with execution teams, field services, and the C&SP Execution Program Leader to develop structured processes, improve execution efficiency, and drive customer satisfaction.
What will you do?
Project Execution & Coordination:
- Manage individual project scope, schedule, cost, and quality to ensure execution aligns with contractual commitments.
- Act as a coordination point between field resources, subcontractors, and business units to streamline execution efforts.
- Ensure work orders are accurately created, assigned, and tracked to completion in a timely manner.
- Drive resolution of on-site challenges by working closely with Field Service Leaders, and Customer Success Managers (CSMs).
Customer Engagement & Service Readiness:
- Ensure customer commitments are met by aligning project execution with contractual agreements.
- Provide real-time execution updates to internal stakeholders and escalate risks proactively.
- Collaborate with the Project Controller to ensure financial alignment of service execution.
Process Standardization & Continuous Improvement:
- Develop and implement service execution best practices, ensuring consistency across projects.
- Identify process inefficiencies and collaborate with Secure Power NAM teams to optimize service models.
- Ensure alignment with Secure Power NAM execution strategies and industry standards.
Escalation & Risk Management:
- Serve as the primary contact for service-related escalations, ensuring swift resolution.
- Work with the C&SP Execution Program Leader to address risks before they impact execution.
- Establish a structured escalation framework for internal and customer-facing issues.
Reporting & Performance Metrics:
- Track execution performance using key metrics such as on-time service completion, resource utilization, and execution efficiency.
- Provide biweekly execution updates for internal and customer-facing dashboards.
- Optimize service execution cost structures while maintaining operational efficiency.
- The Program Manager will have oversight into resource planning duties across all sites within the program the PMs are covering for the strategic account.
What qualifications will make you successful for this role?
Bachelor’s degree in engineering, Construction Management, Business, or a related field (Master’s preferred).
Minimum 8 years of experience in service execution, program management, or field operations.
Experience expertise in data center infrastructure and service execution processes.
Experience leading large-scale, multi-site service projects with cross-BU integration.
Strong risk management, problem-solving, and stakeholder management skills.
Proficiency in project management tools (e.g., Smartsheet, Microsoft Project).
PMP or equivalent certification preferred.
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k) + match, and more. Click here to find out more about working with us: http://se.com/us/careers
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are a real value for the company. See what our people have to say about working for Schneider Electric. https://youtu.be/C7sogZ_oQYg
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
