Job Description and Duties
Working under the supervision of a Dispatch Supervisor, the incumbent will operate a 19-channel base radio, answer multi-line telephone, operate word processing equipment, receives-compiles-maintain records and reports, documents changes in chain controls, monitors various web sites for weather and highway incidents, documents all information received in the TMC activity log, and continuously monitors the status and safety surrounding on scene Caltrans personnel.
Operate word processing equipment as required producing radio call logs, email messages, general correspondence, statistical documents, spreadsheets, computer databases, etc. Receive and forward related highway and weather information for the preparation of highway condition reports. Review, update and prepare original messages for district and statewide distribution of highway condition information to various governmental agencies, the Nevada Department of Transportation, and various private agencies and businesses. During local or statewide major emergencies works closely with the Deputy District Director, Maintenance and prepares reports and transmits information requested by management personnel in the Emergency Operations Center (EOC). Document all information transmitted and received in the Transportation Management Center Activity Log (TMCAL). Create and update service requests in the Integrated Maintenance Management System for every incident that Caltrans maintenance respond to. Record all lane closure statuses in the Lane Closure System (LCS). Operates based on policy/procedure information and executes out-of-office messages in the Transportation Management Center Integrated Dashboard (TMCID).
Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click
here
and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the
Duty Statement.
