Job Description and Duties
Under general direction of an IT Manager I, in the End User Services Branch, the incumbent serves as the Senior Technical lead for the Configuration Management Unit.
The incumbent provides leadership and expertise for the ongoing development, maintenance, and operation of the systems and processes that fall under the purview of the Configuration Management Unit.
MAJOR FUNCTIONS:
The incumbent provides leadership and expertise for the administrative and technical design and support of systems managed by the Configuration Management Unit.
This includes, but is not limited to, network access control (NAC) configuration of endpoint devices for enterprise and Traffic Operations Network (TOSNET), design, implementation, security, capacity planning, backup/recovery, patching/ upgrading, change management, performance tuning, and monitoring of all systems managed by the Configuration Management Unit as well as device imaging, deployment packaging, and application support.
The incumbent performs highly complex activities of the System Development Life-cycle which includes systems: analysis, design, build, test, maintenance and operations.
Additionally, the incumbent provides lead support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus.
The incumbent provides training to staff in the configuration and use of configuration management technologies.
The incumbent collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices.
The incumbent tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations.
The incumbent also performs functions including, but are not limited to, researching, writing, reporting, presenting, etc.
DOMAINS:
System Engineering
Client Services
PARF# 20-5-159 / JC-469797
Eligibility for hire may be determined by your score on the Information Technology Specialist Il exam.
For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.
To apply for the exam, please click
here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process.
The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the
Duty Statement.
