Who is Bluewater Energy ?
Bluewater Energy delivers premium smart energy solutions through exceptional client experiences that empower sustainable living and accelerate the transition to low-carbon communities.
We are a Custom Home Energy Solutions that provide automated power distribution, improve lifestyle, lower costs, and add resiliency, while offering a pathway to energy independence. We solve problems and deliver solutions to make your life better. Our design team is ready for any challenge - we call those opportunities - and our fully licensed and certified installation team loves to bring dreams to life. Our specialties include solar energy, battery storage, backup generators, EV chargers, and power control systems for homes and businesses. We deliver projects through a carefully considered approach that takes style, efficiency, ease of use, and long-term operation into account.
Established in 2009, Bluewater Energy has partnered with over 1,000 home and business owners to provide unique and customized renewable energy solutions. Our commitment is to ensure our clients benefit from reduced reliance on grid power, reduced energy costs, increased resiliency, and ownership of a clean electricity generation system that will operate effectively and efficiently for decades to come.
How We’re Different:
- EnerQuality Contractor of the year 2020
- Certified Tesla Powerwall Installer
- Certified Generac Clean Energy Installer
- Innovative Renewable Energy Projects
- Training and Career Development
- Paid Annual Vacation
The Role:
As a Customer Relations expert in renewable energy , you will be the face of Bluewater
Energy, engaging potential clients with a consultative approach, understanding
their energy needs, and providing tailored energy solutions that drive both
environmental and economic value.
Additionally, you will plan and coordinate administrative efforts and
information for their various projects.
The Customer Service Representative will work under the Sales Manager with exposure
to different types of renewable solutions.
Lastly, a Sales Representative ensures any required documentation is
obtained and maintained throughout the length of the project, organizes
communications with clients and crews, analyzes project data and produces
progress reports as required.
Responsibilities
- Prospect, Nurture and Close new business
- Organization of Material
- Assists with planning and execution
efforts
- Creation, organization, and submission
of various documentation
- Customer Service
A Day in the Life
- Prospecting and Lead Generation
- Research and identify potential leads using CRM
systems, online databases, and other resources.
- Qualify leads from marketing campaigns as sales
opportunities.
- Cold-call potential clients to gauge interest and
generate new sales opportunities
- Sales Activitie
- Handle inbound sales calls and inquiries from
potential clients
- Timely preparation of quotations and project proposals
- Conduct project presentations in person, over the
phone or via video calls.
- Respond to clients' questions, handle objections, and
provide clarifications
- Close sales and achieve set quarterly and annual sales
targets.
- Client Management
- Maintain regular contact with the sales pipeline to
move leads through the sales cycle.
- Build and maintain strong, long-lasting customer
relationships.
- Ensure timely and successful delivery of solutions
according to customer needs and objectives.
- CRM and Database Management
- Update and manage all sales activities, notes, and
data in the CRM software.
- Track and measure daily, weekly, and monthly sales
metrics and report on them.
- Ensure that all customer communication is logged and
records are up-to-date.
- Collaboration
- Coordinate with various members of the Bluewater
Energy Team to facilitate and support their selling efforts.
- Work closely with the sales team to identify best
practices and strategies to improve sales performance.
- Collaborate with the technical teams to address project
/ product-related queries.
- Product Knowledge
- Stay updated on product features, benefits, and
pricing.
- Attend regular training sessions and workshops to gain
a deeper understanding of the product or service.
- Relay customer feedback to product teams for
continuous product improvement.
- After-Sales Activities:
- Follow up with customers to ensure satisfaction and
gather feedback.
- Resolve any potential issues to ensure customer
satisfaction.
- Upsell or cross-sell services and products when
appropriate.
- Reporting:
- Prepare weekly, monthly, or quarterly sales reports
and present to the management team.
- Analyze sales trends to determine future sales
strategies and areas of improvement.
- Professional Development:
- Attend sales training programs and webinars to improve
selling techniques and product knowledge
- Continuously learn about the industry, market trends,
and competitor activities
Qualifications:
- Post Secondary Education in Sales,
Business Development or Customer Relations
- 3+ years of Customer Relations
- Strong proficiency in Outlook, MS Word,
MS Excell, PowerPoint
- Must be comfortable using CRM
- Must have excellent organizational,
administrative, communication, and interpersonal skills.
- Valid Ontario Drivers License
Please visit our careers page to see more job opportunities.
