JOB SUMMARY: This position serves as a Supervisory Recreation Fee Specialist within the National Park Service (NPS), providing administrative and technical supervision to at least six-eleven subordinates. The role focuses on managing fee revenue and donations under federal regulations, such as the Federal Lands Recreation Enhancement Act (FLREA). This full-performance GS-11 position requires adherence to regulations regarding government funds and duties. MAJOR DUTIES: Analyze and evaluate: Assess changes in Recreation Fee Program operations at the park level, developing planning documents and providing training to staff on new policies, standards, and procedures. Oversee point-of-sale systems and ensure compliance with fee management policies. Lead fee program enhancements: Conduct substantial analysis of fee policies, identify trends, and implement improvements to enhance administration and operations at the park level. Manage auditing program: Oversee the auditing process for fee operations, analyzing policies to improve customer service and reduce fraud, while collaborating with supervisors to establish new audits. Evaluate risk management: Assess risks within the fee program, recommend new protocols to enhance internal controls, and improve overall risk management practices. Secure park operations: Analyze existing security measures to ensure the safety of employees and funds. Develop security plans, collaborate with law enforcement, and recommend solutions for identified security issues. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.
