Our partner, a fast-growing player in East Africa’s electric mobility sector, is seeking a Battery Logistics Officer to support efficient and reliable battery movement across its network of swap and charge stations. The role ensures that riders have continuous access to charged batteries while maintaining operational excellence, safety, and coordination across multiple field sites.

In this position, you will play a vital role in the day-to-day management of battery logistics — from planning routes and monitoring inventory to supporting station operations and collaborating with cross-functional teams. It’s a great fit for someone who thrives in fast-paced environments, enjoys problem-solving, and values precision in field coordination.

What You Will Do

Battery Movement & Coordination

You will manage daily transfers of batteries between swap and charge stations, ensuring consistent availability.
You will coordinate pickup and drop-off schedules with charging teams to maintain smooth operations.
You will optimize routes to enhance delivery speed, safety, and cost-efficiency.

Data Tracking & Reporting

You will use dashboards and tracking tools to monitor battery levels, usage trends, and performance indicators.
You will identify and resolve operational issues or bottlenecks promptly, ensuring service reliability.

Station Support & Infrastructure Rollout

You will assist in identifying potential new swap station sites and support setup and readiness activities.
You will ensure each site meets operational, safety, and service standards before activation.
You will work with technical teams to facilitate installation and initial deployment of batteries.

Team Collaboration & Safety Compliance

You will work closely with delivery and station attendants to uphold operational standards and teamwork.
You will support training on battery handling, safety protocols, and customer interaction.
You will enforce compliance with operational, environmental, and safety requirements.

Customer Experience & Issue Resolution

You will ensure riders have timely access to charged batteries across all active stations.
You will document feedback, troubleshoot issues on-site, and escalate concerns to management as needed.

Requirements

About You

Must-Haves

You have at least 2 years of experience in logistics, fleet coordination, or supply chain operations.
You have strong organizational and communication skills, with the ability to coordinate multiple tasks effectively.
You are comfortable using dashboards, spreadsheets, or logistics software for tracking and reporting.
You are familiar with Nairobi’s road networks and transport systems and are open to fieldwork.
You demonstrate initiative, reliability, and a results-oriented mindset.

Nice-to-Haves

You have experience in e-mobility, renewable energy, or field-based operations.
You have supported community-based or infrastructure deployment projects.
You have experience with delivery route planning or logistics optimization.
You are adaptable, proactive, and thrive in fast-paced environments.

Benefits

About the Opportunity

This opportunity offers the chance to contribute directly to the growth of sustainable transport solutions in Kenya. You’ll be part of a forward-thinking team that values collaboration, safety, and continuous improvement — ensuring every battery swap supports cleaner, more efficient mobility for all.

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Battery Logistics Officer