Site Coordination:

• Ensure effective communication between the tenant project team, professional team, Leasing agent, and new and existing tenants.

• Establish modus operandi for management of the Tenant co-ordination process.

• Arrange the handover of premises and provide the tenant with Clear Access completing the defect list of shell handover formalities with PMC.

• Management of on-site fit-out to ensure that the installation proceeds according to the approved program, design, and specification, as well as other peripheral issues, such as control of access, rubbish removal, hoarding, safety, etc.

• Inspect shop on completion to ensure that it complies with approved design, as well as obtaining all necessary as-built documentation and certificates.

Coordination for tenant fitouts:

• Conduct technical review meetings with the projects team and ensure adherence by tenants to Design Criteria.

• Establish an introductory meeting with the Tenant and the Designer to discuss all the technical submission requirements, as stipulated in the design criteria document.

• Assist representative from the Design review team & consultant to issue T1 and T2 certificates on approval of tenant design.

• Make inline decisions with clients for tenant fitouts.

• Circulate and monitor all technical information of individual shops & make them available in the tenant kit.

• Coordinate with the site projects and technical teams to resolve problems experienced by tenants in terms of electro-mechanical & report back to the concerned team for resolution.

• Keep tenants and fit-outs head and centre manager timeously informed of construction activities & works, which may affect tenants, whether directly or indirectly, so that they can be notified & tracked for future references.

• Ensure that information as required by the tenant criteria document is obtained timeously from the tenants & circulated amongst the team.

• Provision of summary schedules at weekly management meetings to report status on leasing, co-ordination & installation progress.

• Formulate house rules & adherence to the clients.

• Develop a good understanding of issues faced by tenants due to leasing and shopping centre design; architectural and technical. Identify the gaps for future reference.

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Assistant Manager - Retail Environment & Delivery