Description

PayInc is a purpose-driven payments provider building on over 50 years of trusted history in South Africa’s payments ecosystem. Our mission is to connect people, businesses, and economies through secure, efficient and inclusive digital payments infrastructure and be a catalyst for financial inclusion and economic growth. From EFTs and cards to PayShap, PayInc provides the backbone that enables money to move safely across the economy. At our core, we exist to make great connections, empowering participation, enabling growth, and ensuring no one is left behind.

PURPOSE
As a SHE (Safety, Health and Environment) Specialist, you are responsible for implementing, monitoring and maintaining PayInc’s Safety, Health and Environmental management systems to support a safe and compliant working environment for employees, contractors and visitors. The role includes regulatory compliance, risk management, incident management, emergency preparedness, contractor SHE compliance, training, inspections, environmental initiatives and SHE performance reporting. The Specialist supports the development and implementation of SHE policies, procedures, frameworks and continuous improvement initiatives and promotes a proactive safety culture aligned with PayInc’s zero-harm objectives.

You will engage with the following stakeholders:
The SHE (Safety, Health and Environment) Specialist at PayInc will engage with a diverse set of stakeholders within and outside the organization. The key stakeholders include:

Internal Stakeholders:

Facility Management Team: Collaborate with facility managers to ensure the proper functioning of safety, health and environment services in the organization's facilities.
Operations Team: Work closely with operations teams to understand Safety, Health and Environment services requirements for day-to-day activities and coordinate activities for compliance.
IT Department: Engage with the IT department to align SHE services with technological requirements and ensure seamless integration.
Project Management Teams: Collaborate with project managers, architects, engineers and professionals to integrate SHE services into new construction, renovation or any project.
Finance and Procurement Teams: Work with finance and procurement teams to manage budgets for SHE services.

External Stakeholders:

External Contractors and Vendors: Collaborate with external contractors and vendors for specialized SHE services, equipment procurement, and project execution.
Landlords and Real Estate Owners: Collaborate with landlords and real estate owners to develop and manage Service Level Agreements (SLAs).
Regulatory Authorities: Engage with regulatory bodies and comply with SHE services, codes, standards, frameworks, policies and safety regulations. Communicate regularly with external auditors to ensure regulatory compliance.
Community and Environmental Groups: Depending on the nature of the organization and its projects, there might be a need to engage with local communities and environmental groups to address concerns related to SHE services and projects.
Government Agencies: Work with relevant government agencies to obtain permits, approvals, and ensure adherence to local regulations.

Management Leadership:

Provide regular updates to management leadership on the status of SHE services, projects, compliance, and any critical issues. Present financial projections and justifications for SHE services initiatives.

Safety and Compliance Teams:

Health and Safety Teams: Collaborate with health and safety teams to establish and enforce safety protocols related to SHE services systems.
Compliance and Risk Teams: Work closely with compliance and risk teams to ensure adherence to industry regulations, codes, standards, frameworks and policies.

Your key responsibilities include:

Health and Safety Compliance: Ensure compliance with applicable health and safety regulations, regulations, standards, and organizational requirements. Conduct monthly inspections and periodic audits of all real estate to identify risks and ensure adherence to SHE policies.
SHE Compliance – Real Estate: Monitor SHE compliance across the PayInc Head Office and other PayInc premises, including conducting inspections, identifying SHE risks and monitoring corrective actions to verified completion.
Service Level Agreements (SLAs): Monitor SHE requirements applicable to landlords, third parties and Facilities Management partners and escalate identified SHE non-compliance to the responsible business owner.
Policy Development and Implementation: Develop, review and maintain SHE policies, procedures, guidelines and frameworks and support their effective implementation across the organisation. Support the implementation of PayInc’s zero-harm objectives and communicate SHE requirements effectively to relevant stakeholders.
Risk Management: Identify hazards, conduct and facilitate SHE risk assessments, recommend appropriate controls and monitor implementation of agreed corrective and preventative actions. Maintain relevant SHE risk and corrective action registers and escalate overdue or significant risks. Serve as the Risk Management Champion within the Facilities Management department.
Training and Awareness: Develop and deliver OHS training programs for employees and contractors. Promote awareness campaigns to foster a culture of SHE and drive employee participation and feedback on training programs.
Emergency Preparedness: Develop, maintain and test emergency preparedness and response plans for relevant emergency scenarios. Coordinate emergency preparedness activities, evacuation drills and the readiness of designated emergency teams, systems and resources. Participate in the organisation’s emergency response arrangements, including evacuation coordination where required. Monitor drill outcomes, identify areas for improvement and track resulting corrective actions to closure.
Stakeholder Collaboration: Liaise with regulators, auditors, and external bodies to ensure compliance and continuous improvement. Collaborate with internal departments to integrate SHE considerations into business operations.
Reporting and Documentation: Maintain accurate records of safety audits, incident reports, training sessions, and certifications. Prepare regular reports on OHS performance with a full SHE view and present to Management.
Technology: Implement SHE technology to drive innovation for a high performing safety culture. Implement technology to produce monitoring and measurement of SHE performance indicators.
Environmental and ESG Support: Support environmental and ESG objectives relevant to SHE, including waste management, recycling, environmental risk identification, environmental performance monitoring and initiatives aimed at reducing the organisation’s environmental footprint.
Contractor SHE Compliance: Maintain and monitor contractor SHE vetting and compliance requirements. Review and verify contractor SHE documentation against applicable legislative and organisational requirements, coordinate SHE inductions, conduct compliance spot checks and escalate non-compliance to the responsible contractor or business manager. Maintain accurate contractor compliance records and monitor corrective actions to verified completion.
Permit-to-Work Compliance: Support the Permit-to-Work governance process by verifying contractor SHE compliance and induction requirements, conducting compliance spot checks and monitoring adherence to applicable SHE requirements. Maintain relevant compliance records and escalate identified non-compliance to the responsible Facilities or contractor manager.
Offsite SHE Compliance: Support SHE compliance for company activities and events conducted at external premises by conducting or coordinating risk assessments and inspections where applicable and advising relevant stakeholders on required SHE controls.
Client satisfaction: Ensure all stakeholders are satisfied via various review platforms.
Manage and control individual and relevant project / intervention costs.
Manage and maintain good stakeholder relationships.
Deliver on internal and external stakeholder requirements/SLAs.
Deliver on BU goals and activities aligned to strategy.
Identify and scope opportunities for improvement / innovation.
Deliver client or company specific projects in line with company standards and in agreement with line manager
Coordinate scheduled OHS Committee and emergency team meetings, prepare relevant SHE information and reports, maintain meeting records and monitor assigned actions to verified closure.
Coordinate, conduct and monitor scheduled SHE workplace inspections, including first aid equipment, emergency equipment, building safety and other SHE inspections.
Maintain inspection records, report findings and monitor corrective actions to verified closure.
Maintain the SHE incident and near-miss register and ensure incidents are appropriately recorded, classified, investigated, reported and tracked to verified closure.
Support the administration and reporting of occupational injuries and diseases in accordance with COIDA requirements, including maintaining relevant records and following up on required documentation.
Coordinate and participate in SHE incident and near-miss investigations, identify immediate actions and root causes, recommend corrective and preventative actions and monitor agreed actions to closure.
Conduct risk assessments associated with health, safety and environmental related risks
Develop and review SHE-related safe work procedures and provide SHE input into operational procedures to ensure relevant hazards and controls are appropriately addressed.
Ensure working practices are safe and comply with legislation;
Keep up to date with new legislation and maintain a working knowledge of all Health and Safety developments
Provide SHE input and support to workplace health and wellbeing initiatives where these relate to occupational health, workplace risks and SHE requirements.
Assist team members to ensure understanding of required deliverables and stay abreast of technical skills
Contribute to the development of a positive team culture

QUALIFICATIONS / KNOWLEDGE

Diploma or bachelor’s degree (3–4 years) in Occupational Health and Safety Management or a related field.
Competency in Microsoft Office.
Relevant additional qualifications, certifications or professional registrations in Occupational Health and Safety and Environmental disciplines would be advantageous, including:
- Professional registration or membership with the South African Institute of Occupational Safety and Health (SAIOSH).
- National Examination Board in Occupational Safety and Health (NEBOSH) qualification.
- South African Auditor and Training Certification Authority (SAATCA) certification covering ISO 45001 and ISO 14001.
- First Aid, Fire Fighting/Fire Marshal and/or Evacuation Coordinator training or certification.

EXPERIENCE

6+ years of experience in SHE, preferably in a corporate or financial services environment.
Proven track record of implementing and maintaining safety systems and processes with a good level application of the OHS Act and its Regulations, municipal by-laws and the SANS Codes of practice.
Practical experience in contractor SHE management, risk assessment, incident investigation and emergency preparedness and response, including coordination of evacuation drills and emergency teams

PayInc

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Safety, Health and Environment Specialist