About the role

We are seeking an IT Environments Manager to join the Dynamics365 CRM DevOp’s team, within Group IT.

The primary function of this role will be to focus on Environments and Configuration Management in order to support the build and implementation for all components of our Azure hosted D365 CRM solution. You will be required to create and maintain a robust delivery model, with particular focus on the rapid provision of end-to-end test environments and successful automated promotion of code through the CRM stack and into production. The role will work alongside NFU Mutual's Internal IT teams as well as 3rd party teams and is an exciting time to be joining NFUM’s Corporate Applications Team as we continue on the journey to deliver CRM to the organisation.

As an IT Environments Manager you will:

Design, develop, implement and review the environment management framework, tools and resource requirements to ensure that all managed environments meet customer expectations.
Configure, maintain and develop continuous integration and build tools, processes and infrastructure for multiple CRM environments in the cloud and to agreed standards, in collaboration with team members where required.
Oversee management of version control repository, code branching, merging and code quality assurance processes, alongside the development team.
Collaborate on the development of standards, processes and best practice with other teams/roles undertaking similar and/or complementary activities, across Group IT.
Investigation, diagnosis and the resolution of technical incidents and system / environment problems to meet agreed service levels, in accordance with the Information Technology Infrastructure Library (ITIL) framework.
Build knowledge, maintain and continuously learn new skills to develop own ability and keep abreast of emerging software, development methods, tools and standards.
Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.

What we're looking for

Information Technology Infrastructure Library (ITIL) v.3 Foundation
Significant experience of environment management within a DevOps and Agile workspace, ideally with Microsoft solutions in Azure– including the use of Azure DevOp’s
Experience of working with project teams to define and deliverto environmental requirements
Experience of operational management in a customer and third party focused, productivity targeted environment
Experience ofautomated deployment techniques and continuous integration tools, particularly VSTS, Jenkins, Git and Subversionwould be a distinct advantage.
The ability to work collaboratively and as a strong team player on a day-to-day basis, but also be able to work individually as required.
Compliance with team, department and company policy and procedure

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

Salary – Competitive
Annual bonus (up to 25%) 
Contributory pension scheme (maximum of 12% company contribution)
28 days holiday per annum (additional holiday purchase scheme)
Private medical insurance
Employee discounts 
Gym subsidy  
Health and well being plan
Discounted Insurance on all NFU Mutual Policies

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

At NFU Mutual we look for people like you, who have customers at the heart of what you do. You recognise that your customers’ financial lives can only benefit by having a financial plan in place that reflects their circumstances both now and in the future.

NFU Mutual

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IT Environments Manager