Position Overview
Ryan Plumbing and Heating Home Comfort department is looking for an Energy Auditor to join our growing team. In this role, you'll go into homes across the Rochester area and help homeowners of low-to-moderate income families improve their energy efficiency through New York State's NYSERDA grant programs. You'll assess homes, identify opportunities for HVAC and insulation upgrades, and play a direct role in lowering energy bills and improving quality of life for our customers.

This is a great opportunity for someone who enjoys hands-on work, problem-solving, and making a tangible difference in their community. We welcome candidates at all experience levels! Whether you're an experienced auditor or looking to build a career in the energy efficiency field, we'll provide the training and support you need to succeed.

Responsibilities

Conduct in-home energy audits and assessments for residential customers
Identify opportunities for HVAC, insulation, and energy efficiency improvements that work best for the home
Accurately document findings and prepare detailed work proposals in a timely manner
Explain audit results and recommended upgrades to homeowners in a clear, professional manner
Continuously keep customer informed how their project is progressing
Maximizing the amount of work done to every home
Ensure all proposals meet NYSERDA program requirements
Represent Ryan Plumbing and Heating professionally in customers' homes at all times
Work closely with the install team to ensure smooth handoff and project completion
Acting as liaison for the insulating and electrical subcontractors as well as landlords
Ability to maneuver up to 100 lbs. periodically, as well as climb ladders and access attics, crawl spaces, and basements as needed
Stay current on NYSERDA program guidelines, energy codes, and best practices

Qualifications

Strong attention to detail and accuracy in assessments and documentation
Excellent communication skills and a customer-first attitude
Comfortable working independently in the field and managing your customer load
Willingness to learn and grow (training and certification support provided)
Valid driver's license and reliable transportation
Professional appearance and conduct, as this role involves regular in-home customer interaction
Basic computer/tablet proficiency (company-provided phone, iPad, and computer will be issued)

Benefits

Competitive pay based on experience
Health, Dental, and Vision Insurance
Health Saving Account with company contribution
Company Paid Life Insurance
401(k) plan with company matching
Paid time off and Paid Holidays
Training and certification reimbursement
Company-provided phone and vehicle
Dedicated manager/trainer support and ongoing professional development
Opportunity to grow within an expanding department
The change to make a real impact on Rochester area families and the environment

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Home Energy Auditor