Position Summary

Mustang Special Utility District (“Mustang”) is a local governmental entity providing water and water reclamation utility service in Denton, Collin, and Grayson Counties of North Texas. We are the largest Special Utility District in Texas and in one of the fastest-growing areas of the country. Comprising over 38,000 connections over 220 sq. miles. Our motto is Second to None! Providing Life’s Most Precious Resource. We’re looking for a key person to join our team as a working Environmental Compliance Crew Leader.

The following consists of a general description of the expectations of this position and is not intended to be all-inclusive, but rather, to highlight and describe the general nature and level of work to be performed. This document should not be construed as an exhaustive list of all responsibilities, duties, and skills required of the incumbent. The incumbent will be required to follow any other instructions and to perform any other reasonably related job duties and responsibilities requested by their supervisor. Mustang reserves the right to revise or change the job duties and responsibilities, and this Job Description may be updated accordingly. This position is at-will, and this Job Description does not constitute a written or implied contract of employment.

The Environmental Compliance Crew Leader at Mustang Special Utility District is responsible for directing, overseeing, and supervising the Environmental Compliance Technicians. The Environmental Compliance Crew Leader plays a crucial role in ensuring the company adheres to all regulations and standards set forth by agencies such as the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA) regarding water quality and safety. The primary responsibilities include collecting and delivering required water samples for analysis, identifying potential compliance issues in the system, working with other departments at Mustang, maintaining accurate records for regulatory reporting and inspections, collecting any other assigned samples, and flushing dead end mains. This position is essential in maintaining the integrity of the public water system, ensuring compliance, and supporting the district’s mission of providing safe and reliable water services.

Essential Functions, Duties, and Responsibilities:

The following “Essential Functions” are the primary job duties that incumbent must be able to perform unassisted or with some reasonable accommodation by the employer.

Essential Functions:

Team Supervision and Coordination: Oversee daily operations of the Environmental Compliance Technician crew, ensuring adherence to safety protocols, quality standards, and regulatory requirements. Lead the team in collecting required samples, flushing dead end mains, and helping assist with projects beyond the scope of daily duties.
Work Planning and Scheduling: Coordinate work assignments, schedules, and priorities for crew members to optimize efficiency and productivity. Evaluate daily work assignments and delegate duties to ensure timely task completion.
Safety and Compliance: Ensure employee and public safety by adopting and enforcing safe work habits, including using personal protective equipment (PPE). Ensure that safety equipment is installed correctly, inspected before use, and used appropriately.
Training and Development: Train and mentor crew members on proper procedures, techniques, and safety practices, fostering a culture of continuous learning and development within the team. Evaluate crew competency and skill development through performance reviews and competency assessments.
Inventory Management: Maintain inventory and order necessary materials, parts, and tools to complete assignments. Monitor daily, monthly, and quarterly inventory requirements.
Bacteriological Sampling: Collect monthly bacteriological samples for Mustang and Gunter HQ and deliver them to the City of Sherman or City of Denton Laboratory for analysis. Practice safe collecting procedures to avoid repeat samples or initiating a boil water notice.
Special Samples: Collect bacteriological “Special Samples” within 24 hours in case of a main break leading to an Immediate Notification. Help determine if a Boil Water Notice is necessary and take the required samples.
Chemical Analysis: Collect Water Quality Parameters and Lead and Copper samples according to the TCEQ annual schedule. Collect EPA UCMR5 samples and deliver them to respective laboratories.
Documentation: Print and file monthly bacteriological results to verify completion and prepare for CCI’s. Maintain detailed records of all samples collected.
Reporting: Work with the Environmental Compliance Coordinator to submit monthly, quarterly, and annual reports. Update the Monthly MORs weekly to track water production versus distribution.
Backflow Device Management: Assist the Customer Service Inspector with tracking customer backflow devices, performing disconnects/reconnects, testing backflow devices rented to construction crews, and notifying customers of backflow procedures.
Courier Duties: Act as a courier for the wastewater department, transporting grab samples to laboratories. Drive Curro Environmental (TCEQ Third Party) to sites for analytical results reporting.
Flushing and Testing: Responsible for flushing dead end water mains and collecting NAPs in the distribution system.
Project Support: Assist the Regulatory Compliance and Support Manager and Environmental Compliance Coordinator with projects beyond the scope of daily duties.

At Mustang Special Utility District, we are committed to embodying our core values encapsulated in the S.T.R.E.A.M. framework: Standards, Teamwork, Respect, Excellence, Adaptability, and Mastery. These values are the foundation of our culture and guide our actions, ensuring we serve our community with commitment and integrity.

Standards: We are committed to excellence in every task we undertake, reflecting the high standards we set for ourselves and our services. Each employee is responsible for upholding our commitment to quality, mirroring the dedication we would expect in our own families' service experiences.
Teamwork: Like a well-coordinated team in a relay race, we pass our responsibilities with trust and efficiency, knowing that our collective success depends on the support and collaboration of every member.
Respect: We treat each other with the same respect and kindness as a close friend or neighbor, fostering an environment of mutual respect where all voices are heard and valued.
Excellence: We aim for the pinnacle of excellence, like an athlete striving for a personal best, by leveraging our skills and knowledge to overcome challenges and deliver outstanding results.
Adaptability: As seasoned travelers adapt to new cultures, we remain flexible and open to change, ready to learn and grow from each new challenge and opportunity.
Mastery: Our journey towards mastery is akin to an artisan refining their craft, where continuous learning and integrity shape our professional path, ensuring we deliver services of the highest ethical standards.

As part of the Mustang team, each employee is not just a contributor but a living example of these values. From the moment you join and throughout your journey with us, we all share the responsibility to embody and uphold these principles, ensuring the Mustang Special Utility District remains a place of excellence, respect, and shared success.

Position Specifications:

This position is classified as Non-Exempt under the provisions of the Fair Labor Standards Act and is subject to the organization’s policies and procedures pertaining to overtime hours.

Education:

Required:

A high school diploma or equivalent is required.

Experience:

Proven experience in water distribution operations and preferably supervision experience.

Required:

General knowledge of basic construction hand tools and water systems is essential.
TCEQ "C" Water License or TCEQ "C" Water Distribution License, or the ability to obtain within 6 months of hire date.

Preferred:

Additional training in water systems or environmental compliance is preferred.

Additional Requirements:

Driver’s License: Must have a valid Texas Class “C” driver’s license.
Background Check: Must pass a drug test, driver’s license check, criminal history background check, and social security number verification.

Knowledge, Skills, and Abilities:

Regulatory Knowledge: Comprehensive understanding of federal, state, and local environmental regulations, particularly those set by TCEQ and EPA, including the ability to interpret and apply complex regulatory requirements to ensure compliance.
Technical Expertise: Proficiency in collecting water samples, NAP's, and chlorine residuals. Understand flushing procedures and other assigned sampling.
Analytical Skills: Strong analytical abilities to assess water quality data, identify trends, and develop solutions, including the interpretation of complex data sets to make informed decisions and address compliance issues.
Communication Skills: Excellent verbal and written communication skills for preparing detailed compliance reports, documenting findings, and interacting with customers and internal teams effectively.
Project Management: Proven project management skills to coordinate multiple compliance initiatives, prioritize tasks, meet deadlines, and collaborate with team members to ensure successful project execution.
Attention to Detail: High level of attention to detail to maintain precise and thorough records, ensure accuracy in compliance documentation, and consistently perform compliance actions to the highest standards.
Problem-Solving: Effective problem-solving skills to address compliance issues promptly, evaluate all possible outcomes, and develop innovative solutions leveraging best practices and new technologies.
Customer Service: Strong customer service skills to engage with customers, property managers, and business owners, resolve compliance issues professionally, and provide clear guidance on regulatory requirements.
Physical Stamina: Ability to perform physically demanding tasks such as lifting up to 75 pounds, climbing ladders, working in various weather conditions, and adhering to safety protocols.
Interpersonal Skills: Strong interpersonal skills to build and maintain positive working relationships, collaborate effectively within a team environment, and resolve conflicts amicably.
Organizational Skills: Exceptional organizational abilities to manage compliance schedules, track regulatory deadlines, maintain detailed records, and efficiently manage multiple tasks and projects.

Training/Professional Development Requirements:

Licensing: Obtain and maintain relevant certifications, including TCEQ “C” Water Licenses within the specified timeframes.
Continuous Learning: Participate in training programs to stay updated with regulatory changes and best practices in water quality management.
Certification Maintenance: Maintain relevant certifications and engage in professional development opportunities.

Visual Acuity, Hearing, Speaking, Manual Dexterity:

Visual Acuity: Ability to see details at close range and at a distance for inspections.
Hearing: Ability to understand information in various environments.
Speaking: Clear verbal communication skills for customer interactions and reporting.
Manual Dexterity: Proficient use of hands and fingers for handling tools and performing tasks.

Mental Demand:

Problem-Solving and Critical Thinking: Ability to identify issues and develop effective solutions promptly.
Attention to Detail: High attention to detail to ensure accuracy in inspections and documentation.
Decision Making: Capability to make informed decisions quickly in response to compliance issues.
Stress Management: Managing stress and maintaining performance under tight deadlines and high-pressure situations.

Environment/Working Conditions:

Indoor and Outdoor Work: This involves working both indoors and outdoors, often in inclement weather conditions. Adaptability to various environmental conditions is required.
Fieldwork: Conduct inspections and perform physical tasks involving activities like walking, climbing, and handling equipment.
Safety Gear: To ensure safety during fieldwork, wear protective gear such as safety shoes, gloves, and hard hats.
Flexible Hours: May need to work outside regular hours, including early mornings, evenings, or weekends, to meet inspection demands and respond to emergencies.

Conditions Of Employment:

Must have a valid Class "C" Driver's License before employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law).
Must pass a drug test, criminal history background check, and social security number verification check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Mustang SUD is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to any characteristics protected by law. These general guidelines do not constitute an exhaustive list of qualifications or essential functions of the position. All qualified applicants will receive consideration without regard to color, race, religion, national origin, age (over 40), physical or mental disability, sex (including pregnancy, gender identity, and sexual orientation), citizenship, veteran’s status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Mustang Special Utility District

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Environmental Compliance Crew Leader