Job Description

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Our Global Market Access team monitor population demographics and develop solutions to give patients access to our medicines. We act as both educators and advocates for our products, processes, and practices that help us revolutionize how our medicines create value in society.

Under Global Market Access, the Sustainable Access Solutions team develops strategies to collaborate with health systems, providers and other stakeholders to ensure patients are able to access our innovations.

Delivering care is more complex than ever.

Capacity is a constant challenge with global workforce challenges.
Budgets are constrained.
Variation affects quality of care and outcomes.
Lack of actionable data to inform change.
Facilitating change requires resources and commitment from across departments.

The Director, Sustainable Access Solutions, will lead the design and development of solutions focused on optimizing patient pathways and improving patient flow. With a focus on addressing delays in time to diagnosis and time to treatment, the Director will act as a critical partner to business leaders and market teams with the aim of identifying future patient access challenges and building a pipeline of solutions.

Responsibilities:

Be a key subject matter expert, leader and strategic advisor to regional leaders, market business leads and franchise leaders on development of solutions to optimize pathways.
Identifying, framing, and prioritizing initiatives to capture value. Establishing project roadmaps and developing actionable plans to drive improvements and access.
Guide market Key Account Managers and Healthcare leads on effective implementation of care pathway innovations, working closely with a cross functional team (Market Access, Marketing, Medical Affairs, Policy).
Develop a competency framework and upskilling plan to build internal capabilities in process optimization, healthcare management and optimal care models for field teams.
Develop data strategies and evidence-based approaches to generate business cases, and support health systems in making the case for transformation.
Develop strategy and a pipeline of solutions to optimize pathways (diagnosis to treatment) for our future portfolio, including rare diseases and personalized medicine.
Overall accountability for development of standardized metrics and KPIs focused on addressing patient access gaps and linking them to our company’s strategic priorities.

Your Profile:

Education

University degree required.
Master’s degree desirable

Competencies

Ability to creatively solve complex issues, lead multiple projects in a matrix environment and drive results.
Ability to act as strategic counsel to business leaders.
Ability to develop effective trust-based relationships, working closely with cross functional stakeholders across the business.
Strong analytical skills and impactful communicator.
Entrepreneurship and resilient mindset, able to pitch ideas internally and externally - Confidence and ability to challenge established thinking.
Ability to think creatively but grounded on performance orientation.
Ability to work with people from different cultures and backgrounds.
Fluency in English, additional languages are desirable.

Experience and Skills

Minimum seven years’ industry experience in or across the Healthcare, MedTech or management consulting.
Extensive experience in the healthcare environment and in dealing with hospitals C-Suite/Senior Management stakeholders within healthcare, MedTech and management consulting.
Demonstrable program management skills, planning, coordinating, achieving milestones, resolving issues and managing risks.
Strong people management, coaching and mentoring skills.
Core management consulting skills especially problem solving, strategizing and measure results.
Proven and recurring success in directing, driving and managing projects end to end from analysis to implementation in healthcare.
Deep subject matter expertise on hospital operations, incentive structures and optimal care models including knowledge of the decision-making process within healthcare providers and systems and their dynamics.
Desirable experience working in pathways across secondary care.
Extensive experience in quality improvement in health care with industry leading quality improvement methods and tools e.g., Lean healthcare or Six Sigma certification preferred.
Existing external network to scope and understand operational challenges in advance of product launch.

THE COMPANY

At our company, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. Our company has had a presence in Switzerland since 1963 and employs around 1000 people at five sites in the cantons of Lucerne and Zurich. We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” since 2012 showing the company’s commitment to our employees and the community around us.

Since fall 2021, around 300250 employees work at our new site at THE CIRCLE at Zurich Airport. They focus on accelerating research, data collection and analysis, and commercialization of our medicines and vaccines. The new office is staffed with teams working in strategic and operational roles in Medical Affairs, Clinical Development, Market Access and Marketing Operations.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic/International

VISA Sponsorship:

Yes

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Hazardous Material(s):

N/A

MSD Innovation & Development

New Jobs

Director, Market Access, Sustainable Solutions (m/f/d/)