We're looking for a Site Reliability Manager to join our team in London, United Kingdom in a hybrid working mode. In this role, you will lead a team focused on environment strategy, automation, patch governance and operational reliability for AWS-based platforms. Your responsibilities include setting roadmaps, driving best practices and delivering consistency across complex environments. You will manage people, budgets and schedules while ensuring strong technical standards, compliance and resilience across all production and non-production systems.

Responsibilities

Define and own the vision and roadmap for site reliability and environment strategy
Lead, mentor and develop a team of DevOps and environment engineers
Set and enforce standards for environment provisioning, lifecycle management and patch governance
Drive adoption of Infrastructure as Code and automation-first practices across environments
Oversee monitoring, alerting and operational readiness to meet availability and performance objectives
Partner with security, engineering and operations teams to reduce risk and ensure compliance
Build continuous improvement processes and establish key performance metrics for reliability

Requirements

8+ years of experience in site reliability, DevOps or platform engineering roles
Strong knowledge of AWS platforms and cloud infrastructure principles
Proven ability to manage teams and operational priorities in complex environments
Experience implementing automation using Terraform or CloudFormation
Experience with CI/CD pipelines and operational monitoring with tools such as CloudWatch, Prometheus and Grafana
Understanding of OS patching for Windows Server and RHEL as part of governance practices
Background in risk management, compliance frameworks and incident response processes
Excellent leadership, communication and stakeholder management skills

EPAM Systems

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Site Reliability Manager - Environment Strategy