Job Description

Join a leading a leading Australian powers company who provide high‑performance solar solutions - cutting energy costs, boosting returns, and accelerating the shift to clean, reliable power.

The Opportunity

Our client is the company who won the Australia's SunWiz Awards for the Best Commercial Battery Storage Installer with a commitment to helps businesses cut energy costs and boost returns with high‑performance, reliable commercial solar solutions.
We're seeking a Solar Service Engineer who will proactively tracking the performance of solar system, include managing company O&M assets, overseeing after-sales care, O&M products, fleet management, and service rollout contracts. Don't miss out on this exciting opportunity to contribute to the forefront of renewable energy technology. Apply now to become part of our dynamic team!

Why join us?

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

“Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.

What You’ll Do

Manage end‑to‑end service requests for internal teams and external clients, providing technical support via email, chat, and phone.
Monitor system performance using diagnostic platforms to proactively identify, troubleshoot, and resolve solar PV system faults.
Coordinate with technical teams, subcontractors, and clients to ensure timely issue resolution and clear expectation management.
Implement and enforce quality control across all works, including commissioning, maintenance, servicing, and subcontractor-delivered projects.
Ensure strict adherence to safety practices, industry standards, and legal compliance for all service activities.
Lead and deploy subcontractors effectively, maintaining accountability for work outcomes and service delivery quality.
Maintain accurate service records, contribute to performance reporting, and support monitoring of overall service team output.

Key Criteria

At least 4 years of experience in solar service, solar technical support positions.
Strong understanding of solar PV systems, including batteries, generators, and hybrid systems
Experience using inverter monitoring platforms (deep expertise in at least one preferred)
Good understanding of electrical fundamentals: system interconnections, shutdown procedures, ability to read SLDs
Strong communication skills to provide clear technical advice internally and externally

Work Set Up

Work setup & hours may vary by location in accordance with local norms, practices & policies.
Manila (BGC, Taguig): In this role, you are required to work hybrid in the first week (3 days onsite, 2 days work from home), then will transition into full time remote work. Working hours from 6.00 AM - 3.00 PM PHT.

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