Skills
Time management, dependable, quick learner, problem solving, outstanding customer service, effective communication, leadership, computer knowledge, adherence to company knowledge.
About
In my role at Life Choices, I directed parenting programs, tracked client progress, and encouraged completion while performing on-site pregnancy tests and ultrasounds, managed abortion-related inquiries, and scheduled appointments. I led volunteer supervision, conducted monthly training sessions, managed baby store operations by optimizing inventory and coordinating weekly client appointments, accurately recorded client data, delivered timely weekly reports, and provided appropriate intake forms. At Dollar Tree Inc., I created and implemented daily and weekly schedules based on store needs and employee strengths, developed processes to address performance gaps, implemented and executed corrective actions, reduced turnover by training new hires on merchandising policies, and boosted sales through enhanced visual merchandising and operational oversight, including seasonal transitions and signage. At A. Anthony Corp, I delivered exceptional customer service, resolved billing issues effectively, managed a 10-line switchboard to direct calls professionally, verified goods and services with accurate packing slips, reconciled vendor invoices and accounts payable statements with accuracy, and streamlined filing, office supply orders, check run distribution, and daily outgoing mail with security and promptness.