INTRODUCTION AND FUNCTIONAL ROLE

The Energy Consultant (EC) will be the primary point of contact with residential solar customers across Wisconsin as they evaluate the potential for photovoltaic solar and energy storage for their home. This individual will be responsible for learning and sharing a wealth of information about residential solar and battery technology. Individuals with previous consulting or selling experience, as well as those with relevant energy experience, are encouraged to apply.

Persons selected for this role will be responsible for educating, inspiring, and empowering their fellow Wisconsinites to choose solar for their home. Arch Solar is committed to a consultative, no-pressure approach, and all our Energy Consultants are expected to follow the highest of ethical standards when interacting with potential customers. The EC will be the primary point of contact throughout the pre-sale process, they will also be responsible for following appropriate procedures once a contract is signed, resulting in a smooth hand off to our operations team. While the operations team handles routine communication during the setup and construction, the Energy Consultant will remain informed of project status and engage with the customer throughout the entire setup and installation process as needed to result in a positive customer experience.

The ideal candidate will have knowledge of solar and experience in customer service, sales or other customer facing roles. This position requires traveling to potential project sites in southern Wisconsin as needed.

POSITION DATA

Position Title - Energy Consultant
Salaried position + contract-based commissions
Fair Labor Standards Act Status - Exempt Employee (salary + commission)

REQUIREMENTS & PRINCIPAL DUTIES

Generate solar PV designs using Aurora software for residential solar customers
Generate, revise and share solar proposals and other documents with interested homeowners
Communicate with customer and internal stakeholders to ensure successful projects
Document customer interactions in Customer Relationship Management (CRM) software
Accurately document project specific information used by other Arch teams
Conduct in-person and virtual consultations to educate homeowners about the potential benefits, and potential challenges associated with their site
Attend outreach and education events with the public, including occasional nights and weekends
Perform in-person and virtual proposal and design consultation sessions

QUALIFICATIONS

Ability to work safely
Valid Driver's License
Excellent verbal and written communication skills

EDUCATION AND/OR EXPERIENCE

High School Diploma
Practical knowledge of electrical systems, solar electric systems, and their components is a plus
Previous experience in solar, consultative sales, or customer experience is a plus
Solar and other clean energy coursework is a plus
Experience selling, consulting or in customer service or home remodeling a plus
Strong computer skills, ability to learn and thrive in new software platforms

REPORTING STRUCTURE

Director of Residential Sales

BENEFITS

Retirement plan
Health benefits
Flexible schedule
On the job training and experience
Industry leading software and tools

JOB LOCATION

Milwaukee, Madison or Plymouth

ARCH SOLAR jobs

Energy Consultant