Solar Manufacturer

Work location

Phnom Penh, Cambodia

Key responsibilities

Design and develop comprehensive customer training programs focused on the installation, operation, and maintenance of inverters.
Prepare and maintain training materials, including manuals, presentations, videos, and other supporting documentation.
Regularly update training content to align with the latest product enhancements, industry standards, and best practices.
Conduct training sessions, workshops, seminars, and webinars for customers, both in-person and online.
Provide hands-on training to demonstrate proper inverter usage, maintenance procedures, and safety protocols.
Evaluate participants understanding and competency through assessments, feedback, and performance reviews.
Perform corrective, preventive, and emergency maintenance on solar PV systems as required.
Engage with customers professionally as part of a collaborative, multi-functional technical team.
Carry out on-site installations, troubleshooting, and repairs to ensure optimal system performance.
Prepare and deliver complete technical documentation to clients following project completion.
Conduct site root cause analyses to identify and resolve operational issues.
Participate in conferences and B2B meetings to evaluate emerging solar PV system technologies and innovations.
Apply root cause analysis techniques to address major and recurring technical faults effectively.
Investigate and document technical failures, preparing detailed formal reports for management and customers.
Manage record keeping and spare parts inventory, ensuring traceability of part movements.
Provide technical guidance and ongoing support to customers to enhance their operational capabilities.
Ensure timely submission of daily work reports in Excel format to the reporting supervisor.

Requirements

Bachelor Degree in major Electrical Engineering
Min. 2 to 3 years experience working in solar industry

Good knowledge of different brands of solar inverters and batteries and good skills to service and repair them.

Salary range

USD 1500 to 1800 gross

Benefits

Benefits following labour law

Working days

Mon Sat half day

Working hours

Mon to Fri (9 am to 5:30 pm) and Sat ( 9 am to 12 pm)

Interview process

2 times

Recruiter contact details

Jeudy LENG Senior Recruitment Consultant

Cellcard +855 89 611 377

Smart +855 81 435 666

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