Home Detail Services LLC Technician Apprentice Job Description

About the job

We know that you have aspirations to work with your hands and be able to help people. But in order to do that, you need an opportunity to join a great team where you can apply your skills. We understand what you are experiencing because we have worked with people like you. If you are interested in working with us then complete these steps…

1. Watch this video to understand the story, values, mission, & vision of Home Details: https://youtu.be/e_2OMOdBIcA

2. Watch this video to understand FAQs about this role: https://youtu.be/T9QQdegTvYs

3. Review the info below to ensure it is a good fit for what you are looking for

4. Text me at (916) 380-8333 with a 1-3 minute video as explained here: https://youtu.be/EKPq_w8lMaU

5. Submit your application by completing this form: https://airtable.com/shrxwbYMMqn4eTkGz

6. Get ready to rock your interview after we reach out to you to schedule a time slot. You will call us for your phone interview at the time we schedule to chat.

About the business

Want to be on the ground floor of a company whose goal is to be the market leader for ladder-related home maintenance in the Sacramento area and expand the business to other territories? Home Details helps homeowners “leave the ladders to us” by doing ladder-related home maintenance such as gutter cleaning, window cleaning, solar panel cleaning, and Christmas lighting so that they can maintain a sense of dignified independence in the place they love the most, their home.

Position purpose

The Technician Apprentice functions as a representative of Home Detail Services LLC and is responsible for performing gutter cleaning, window cleaning, solar panel cleaning, and Christmas lighting.

What is in it for you

Full-time or part-time work
- Flexible hours that will accommodate your other commitments
A living wage (hourly rate + performance bonuses (cash tips from customers + review bonus + lead commissions + % of revenue generated))
Career advancement
- We want to grow people within our company and promote internally so you can continue to advance your career
Local work
- Majority of our jobs are in Placer County & Sacramento County
Work outdoors
Breaks
- One unpaid 30-minute meal break before 5th hour if working 5+ hours
- Two unpaid 30-minute meal breaks if working 10+ hours
- One paid 10-minute rest break if working 3.5-6 hours
- Two paid 10-minute rest breaks if working 6-10 hours
- Three paid 10-minute rest breaks if working 10-14 hours
Receive a reference and a letter of recommendation upon request
Work culture
- More than a dozen of our employees, interns, and project team members have rated their experience by giving us a 9.3+ out of 10 Employee Net Promoter Score. Apply to work on our growing team as a Technician Apprentice.

Compensation package

The Technician Apprentice will start at $22/hour as an assistant to the Crew leader with a possibility to receive greater compensation based on performance. The compensation range for this role depends on if the Technician Apprentice works part time (as few as 4 hours per week) or full time (up to 40 hours per week) and may range from $4,576 to $45,760 per year, accordingly, before performance bonuses.Based on work experience and performance, other aspects of the compensation package include:

Performance bonuses
- Cash tips
- Get compensated for getting positive reviews from clients
- Lead commissions
- % of revenue generated
Education reimbursement bonus
Sick time
- You will accrue 40 hours of sick time annually, provided after a 90-day employment period.
SIMPLE IRA
- You have access to a company retirement plan with 3% matching.

Essential job functions

Clean gutters, clean windows, clean solar panels, and install & remove Christmas lighting.
Provide good customer service
Identify challenges with the performance of the job, refer to training materials for solutions, and implement proper solutions
Build positive relationships with customers and coworkers
Ensure customer satisfaction by fielding questions, reviewing concerns, and resolving issues
Recommend operations & system improvements
Attend and participate in team meetings
Perform other duties as assigned

Essential physical functions

The Technician Apprentice must be able to do the following physical tasks:

Lifting and carrying up to 50 pounds
Climbing and carrying a ladder
Stand, walk, reach, balance, climb, stoop, kneel, crouch or crawl
Vision abilities require driving, as well as close reading
Work in a variety of weather conditions, besides snow, including both hot and wet conditions such as over 100 Fahrenheit heat in the Summer and rain in the Winter

Essential mental functions

The Technician Apprentice works in a busy environment with limited down time. The Technician Apprentice must be able to follow a set of procedures, sustain concentration while multitasking, and be detail oriented. The Technician Apprentice may also need to have the ability to do math (equations, multiplying and dividing, spreadsheets, forecasting), interact with other people, and present to an audience.

Knowledge, skills, and abilities

Basic reading and writing in English
Excellent customer service and communication skills (listening, interpersonal, oral, and written)
Familiarity with applications including Google G Suite
A high degree of professionalism, confidence and flexibility that allows the incumbent to work collaboratively and effectively with customers and their team
Excellent interpersonal skills with the ability to work well in a team environment
Ability to develop and maintain a good working relationship with members of the community
High level of personal and professional integrity and ethics

Characteristics of employees that thrive

Proactive
Communicative
Autonomous
Willing to learn
Wants to grow professionally
Executes the duties that are their responsibility

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Home Details jobs

Technician Apprentice