Post Context

Headquarters Allied Joint Force Command Norfolk (JFCNF) provides a resilient, static Joint headquarters to plan, prepare and conduct operations across all domains in peacetime, crisis and conflict, in order to support NATO’s three core tasks, at the Joint Operational level, as directed by SACEUR.

The Communication Directorate advises the Commander and exercises the Commander’s authority to achieve the desired effects of communication and information activities. It is responsible for directing, monitoring, assessing and coordinating communications staff functions.

The StratCom Analysis and Assessment Branch represents the Understand/Assess function of StratCom and covers all analysis capacities from Info Ops, PsyOps and Mil PA.

The incumbent conducts appropriate analysis, modelling and simulation of the Information Environment (IE) and selected audiences through a systems approach in order to generate clear, holistic and actionable products for staff and decision makers.

Principal Duties\:

·In coordination with the other Communication Divisions, J2, CCOMC, CMA, NIFC, NATO HQ, and associated elements across the NCS, conduct appropriate analysis, modelling and simulation of the Information Environment (IE) and selected audiences, including assessment of StratCom performance and effect towards objectives, through a system of systems approach in order to generate clear, holistic and actionable products for staff and decision makers.

·Identify and monitor relevant media outlets, NGOs, IOs, academia and think tanks across all domains and conduct appropriate analysis and reporting (traditional and digital media -specifically social media).

·Experience in media trend analysis and reporting.

·Experience reporting on media themes/story lines that are linked to, or may influence, NATO and its activities.

·Identify specific narratives and their role in the IE, specifically about NATO activities and issues of concern; to include audiences that are of interest to NATO.

·Identify key media stakeholders (operators, owners, financers) and their perception of NATO and its activities.

·Assess and report on the effectiveness of JFC Norfolk communications.

·Assess and report on the effectiveness of other actors’ information efforts, particularly disinformation or propaganda campaigns, on NATO operations and activities.

·Use historical data points to gauge the success of previous hostile Information Activities, identify Tactics, Techniques and Procedures (TTPs) and forecast their potential use in future hostile communications; Provide real time data insights to allow NATO communicators the ability to capitalize on NATO’s own communications and mitigate the impact of hostile communications in the IE.

·Provide operational level briefs on designated aspects of the Information Environment when required.

·Provide support to NATO's comprehensive approach to crisis management operations.

·Perform other duties as assigned by Director of Communication/STRATCOM adviser.

·Undertake additional duties and assume other responsibilities as directed by the Chain of Command.

Essential Qualifications / Experience:

·University Degree and 2 years function related experience, or Higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience.

·The incumbent must have experience using social media analysis or data analysis tools to generate actionable insights preferably including query scripting in non-native languages.

·Experience collecting and analysing polling and other statistical data for operational level insights on population perceptions/sentiment.

·Experience using qualitative/quantitative data to assess the completion or success of organisational objectives.

·Demonstrate knowledge of common communications strategies of friendly and hostile actors.

Language:

English - SLP 3333 - (Listening, Speaking, Reading and Writing)

Desirable Qualifications / Experience:

Education/Training

·NATO Open-Source Intelligence Course (INT-AS-3859) provided by NATO - School Oberammergau (NSO)

·NATO Stratcom Foundation Course (STC-ST-26885) provided by NATO - School Oberammergau (NSO)

·NATO Orientation Course (ETE-MW-3834) provided by NATO - School Oberammergau (NSO)

·Introduction to NATO Information Environment Assessment (STC-ST-26842) provided by Strategic Communications COE (STRATCOM COE)

Attributes/Competencies:

Personal Attributes\:

·The incumbent will need to display a high degree of professionalism, technical expertise, organisational, coordination and communication skills in the performance of their duties. The post requires a self-starter, analytical and technical skills, data visualization management, and conceptual thinker. Good teamwork skills.

Managerial Responsibilities\:

·The individual would have managerial responsibilities for a Mil OF-3 position working in the same field; this would include providing direction and guidance on IEA related issues and tasks. The individual may also be required to deputise for the StratCom Analysis Branch Head.

Professional Contacts\:

·The incumbent executes duties and functions requiring frequent internal and external professional contact including coordination and negotiation with senior civilian and military host nation authorities, media representatives, NGOs, IO’s, think tanks and academics. The individual will be required to develop a network of contacts across these organisations that can be used to gain a comprehensive understanding of the information environment.

Contribution To Objectives\:

·The work of the incumbent requires analysis, research and development of recommendations that affect the performance of and assessment of StratCom Objectives in the cognitive domain. This will subsequently affect the work and objectives of the HQ itself.

Security Clearance

The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Deployment

Contract

Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.Newly recruited staff will be offered a three-year definite duration contract.

Notes for Candidates

The JFC Norfolk Website gives full details on the eligibility criteria and application processes to be adopted by all candidates. However, candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as\: “please see attached CV, please see annex, please see enclosed document, etc” are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form, which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade A2/NG15will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-Trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

This vacancy will close on 20 April 2024 @ 17\:59hrs (EDT)/11\:59hrs (CEST).

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Staff Officer (Information Environment Monitoring & Assessment)