Position Information
JOB SUMMARY:
This role will function as a key player on a high-impact communications team responsible for creating and executing communications across a variety of channels, with a primary focus on digital communications. This includes omni-channel program creation and production and tracking of tactics. They will leverage their exceptional writing, content production, and digital communications expertise to develop knowledgeable and engaging content for Avangrid’s customer communications channels.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work – range of responsibilities):
- Provides leadership on various digital programs and projects for customer communications across Avangrid Networks, including production of content for customer alerts, push notifications, web, email, and similar.
- Identifies digital communications opportunities for customer communications and produces messaging.
- Serves as the lead project/program management for outreach and engagement on a key initiative in Avangrid’s New York service area. Includes leading the project’s outreach and engagement strategy, coordinating with stakeholders in multiple disciplines, and reporting.
- Prepares plans and budgets for programs and projects. Monitors progress against plans and reports to senior management.
- Coordinates efforts of cross-functional project teams and across operating companies. Holds regular program/project status meetings.
- Delivers on-strategy, on-brand, on-time, on-budget results. Is the lead team member with respect to accomplishing day-to-day goals and provides expertise and immediacy of decision making.
- Holds project team members accountable for results.
- Effectively communicates with executives for decision making outside of day-to-day program/project team activities.
JOB REQUIREMENTS:
- Bachelor’s degree in communications, marketing, English, business, or related field with 7 years relevant experience required.
- Skilled in Microsoft Suite. Skills in Monday.com and Ziflow a plus.
- Excellent writing and editing skills, with a concentration in digital communications initiatives.
Skills/Abilities:
- Experienced Program/Project Manager with proven time-management and organizational skills and the ability to balance multiple, competing priorities.
- Demonstrated experience building relationships across all levels of the company.
- Professional and confident presence to engage partners and stakeholders.
- Strong verbal communicator and presenter. Negotiation.
- Analytical.
- Strong problem-solving skills with attention to detail.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
