Reports to: Manager-Telecommunications Engineering
Responsibilities
Junior-to-Mid-level staff; responsibilities include operational support, maintenance, and repair of transport network equipment interfacing with Information Technology, SCADA Communications, Protection and Control, and Energy Management System work centers.
- Become familiar with IP and Ethernet-based knowledge and support to the United Illuminating Field Operations team. Assist NMC and OSG Telecommunications Engineering wherever possible in restoration efforts.
- Provide troubleshooting and field maintenance of cellular and wireless technologies (WIFI, WiMAX, LTE, P2P Radio/Microwave, Mobile Radio) and how they interface with core equipment.
- Have some understanding and functional knowledge of TDM and wireline circuits and be able to interact and maintain circuits. Coordination with OSG NMC is key.
- Manage, maintain, troubleshoot and document existing United Illuminating systems. Infrastructure including, but not limited to, Fiber-optic, Ethernet, SONET, TDM and wireline, wireless and cellular. Debugging of issues related to these in a 24/7/365 operating environment.
- Will require ability to lift (up to 60 lbs), stretch, bend, reach, stand for long periods, wear safety PPE (safety glasses, helmets, high visibility clothing, Flame Resistant clothing) as necessary by AVANGRID Health and Safety Mandates, operate near dangerous equipment and in restricted areas. Job is considered "Partial Field" requiring annual certification and training in multiple safety categories.
- Able to pass a background check, drug test, and obtain certification for access to restricted areas as governed by NERC and FERC requirements for electric work, and NGA for gas work.
- Other duties as required, assigned by Telecom Field Technologist, Senior Telecom Field Technologist, or another associated OSG Telecom Management as deemed necessary.
Skills and Requirements
- Associates degree with 1-2 years of experience considered.
- High School Diploma/GED equivalent or higher with a minimum of 2-4 years of communications related engineering, installation, and support experience.
- Basic understanding of IP routing & switching technologies with emphasis on MPLS, switched Ethernet, Layer 3 routing.
- Familiarity with fiber, SONET, Radio/RF, Ethernet, and serial-based communications systems.
- Familiarity with NESC standards, AC/DC power systems, and grounding.
- Familiarity with AC power systems (transmission, distribution, limited generation) and Gas distribution systems.
- Experience not limited to the list above. Personal, practical experience in other areas such as basic construction, ability to perform standard physical measurements, and any other skills that may be relevant and pertinent to the role.
- Follow preventative maintenance schedules for all assigned communications equipment and infrastructure to ensure optimum system performance.
- Follow and meet communications systems baseline metrics and provide ongoing monitoring and logging of system performance.
- Hands-on execution and/or contractor coordination of preventative maintenance inspections and maintenance activities for telecommunications transport equipment.
- Hands-on execution and/or contractor coordination of preventative maintenance inspections and test for power supply systems including dedicated battery and generator systems.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
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Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate functions. This does not include those that will work for Avangrid Renewables.
