DescriptionThe Field Operations Planner is responsible for evaluating, organizing, planning, and directing all FFS Environmental Operations work, and coordination of these activities (including, but not limited to, planning the work requests for tankers, bulk oil, retro, route planning for over-dimensional and oversize vehicle moves, and waste transport from street and Company locations to the Astoria TSDF or vendor TSDF, etc.) This also includes coordinating activities of company forces and contractor crews company-wide to the safe, timely, and cost-efficient completion while providing an excellent level of customer service. He or she is also responsible for the supervision, development, and training of CDL drivers including ensuring all licensing and certifications are maintained, and compliance items, maintenance, and inspections on department vehicles are completed and maintained. All activities and assignments shall be planned and directed in compliance with applicable federal, state, and city codes and regulations and company policies and procedures. Responsibility also covers oversight of other activities in FFS Environmental Operations, including Pelham Groundwater Treatment Plant, Farrington Flush Facility, Astoria Wastewater Treatment Facility (AWWTF), and the Treatment, Storage, and Disposal Facility (TSDF). In addition, he or she will assist in monitoring and administering contracts including documenting vendor activities for payment of invoices.
ResponsibilitiesCore Responsibilities
- Evaluate, plan, schedule, and assign qualified company and contractor personnel to all work assignments and activities in order to meet the customers expectations and complete the work safely, on time, and within budget.
- Supervise and direct FFS Environmental Operations` personnel in the safe performance of their duties, including but not limited to the operation of tankers, retro trucks, and other assigned vehicles and equipment.
- Maintain current knowledge of and ensure compliance with all federal, state, city, and local municipality (such as NYC DOB, NYS & NYC DOT, and OSHA) rules and regulations in the planning and execution of work, as they pertain to tanker, retro, and drum truck operations, permitting, and operator licensing.
- Maintain current knowledge of and ensure compliance with all company environmental, safety, engineering, and operational policies and procedures in the planning and execution of work, as they pertain to FFS Environmental Operations, including Pelham Groundwater Treatment Plant, Farrington Flush Facility, the Astoria Waste Water Treatment Plant, the Treatment, Storage, and Disposal Facility.
- Be available to respond to and manage emergencies on a 24/7 basis, including calling-in and assigning employees as required to ensure proper levels of response to customer needs and system events.
- Communicate information clearly both verbally and in writing and provide updates to your customers and section manager on project status.
- Promote a customer service oriented environment with section employees and contractors by emphasizing professionalism, honesty, concern, courtesy, excellence, and teamwork within the group.
- Ensure contract administration requirements are adhered to (i.e. approval of invoices, receipt of signed vendor tickets, use of contractor oversight system, etc.) and that contractors are adhering to all environmental, safety, and security policies and procedures.
- Work with the section's administrative personnel to ensure all invoices are paid accurately and timely.
- Work with Supply Chain to ensure vendor contracts are current, accurate, and meet the needs of our customers.
- Ensure that all tankers, drum trucks, and other section vehicles and equipment are maintained in good working condition and that repairs or replacements are requested in a timely manner with proper budgetary considerations.
- Review and develop labor and equipment cost estimates and project schedules for customers when requested.
- Analyze and control expenditures within budgetary guidelines and maintain optimum efficiency in each operation.
- Work in teams and individually to develop and modify work management systems and processes.
- Produce and maintain contractor and company labor costs and productivity reports for the section. Report on them regularly and develop programs to address issues opportunities for improvement.
- Develop and maintain internal procedures for the section.
- Manage the work performance and provide feedback to indirect reports.
- Oversee and ensure the maintenance of training and licensing records and requirements for the section.
- Act as a company liaison with governmental agencies responsible for permitting and regulating our work.
- Assume the responsibilities for the Section Manager in his/her absence.
QualificationsRequired Education/Experience
- High School Diploma/GED and with 5 years of relevant work experience, or
- Associate's Degree and with 4 years of relevant work experience, or
- Bachelor's Degree and with 3 years of relevant work experience.
Preferred Education/Experience
- Bachelor's Degree Engineering or Construction Management and with 3 years of relevant work experience.
Relevant Work Experience
- 2 years of experience supervising or directing a union workforce, is required.
- Knowledge of federal, state, and city (such as DOB, DOT, and OSHA) rules and regulations, as they pertain to cranes, rigging, and transportation, required.
- Must be proficient in Microsoft Office including Word, Excel, Outlook PowerPoint, etc., required.
- Must have strong written and verbal communication skills, required.
- Experience obtaining NYC DOB and NYC DOT permits for crane and rigging operations, preferred.
- Experience performing route surveys and obtaining permits for over-dimensional transportation permits from NYC & NYS DOT, preferred.
Skills And Abilities
- Performs work independently with minimal supervision
- Possesses a high degree of initiative
- Well organized, detail oriented and flexible to handle multiple assignments
- Demonstrates excellent judgment and decision making skills
- Excellent organizational skills
- Seeks to acquire knowledge in area of specialty
- Demonstrated customer service skills
- Ability to represent the company with external constituents
- Ability to lead/manage others
- Effectively coaches and delivers constructive feedback
- Ability to interpret basic information on drawings.
Licenses And Certfications
- Driver's License Required
- NY State Escort License 180 Days Required
- Crane and/or Rigging Operator License Preferred
- Project Management Professional (PMP) Preferred
- Professional Engineer (PE) Preferred
- Commercial Driver's License (CDL) - Class A Preferred
- Commercial Driver's License (CDL) - Class B Preferred
Physical Demands
- Ability to respond to system emergencies
- Ability to climb ladders and stairs
- Ability to work on elevated platforms, scaffolds, catwalks, roofs, and/or other equipment
- Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
- Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems
- Stand, walk, lift, climb, bend, kneel, stoop, and/or reach for the duration of the workday
- Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses
Additional Physical Demands
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
- Must be able to sit or stand to use a keyboard, mouse, and computer for entire shift.
- Must be able and willing to travel within Company service territory, as needed.
