Product Expert (Midstream-TIPS)
Location: Houston, Texas or Dallas, Texas or Calgary, Alberta, Canada
Model of Work: Hybrid
Are you excited by challenges?Do you enjoy working in a fast-paced, international and dynamic environment?Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.
Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Overview
The Midstream/TIPS Expert is an experienced team member of the Global Services (PS) business unit. They are responsible for planning and overseeing team delivery of Midstream/TIPS implementation and enhancements. This role will employ the individual’s existing understanding of the Quorum architecture and deployment process, inclusive but not limited to that of the “Legacy Quorum (QFC-based)” products, to teach to other team members.
Responsibilities
- Providing services like Implementation, Testing, Support and Upgrade Services around the midstream space using TIPS
- Take ownership of assigned tasks
- Oversee work assigned to individual team members and manage work quality, timely delivery, and documentation. This includes proactively collaborating with junior team members to overcome any technical challenges and roadblocks.
- Balance workload priorities across multiple concurrent upgrades and deliverables for various customers
- Plan and execute project milestones including effort estimation, kick-off, technical/functional validation, and production go-live cutover activities
- Track project progress, including identification and mitigation of risks
- Coordinate with cross-functional teams to satisfy project deliverables and requests
- Communicate regularly with internal and external stakeholders on the project status
- Demonstrate mastery and drive improvements for technical skills required for successful implementations, such as: PL/SQL, Java, Jenkins, REST API and in-house Quorum tools
- Lead team stand-ups and retrospectives to identify technical and process issues, discuss improvement ideas, and share knowledge
- Mentor team members to practice resourceful problem-solving and inspire them to achieve individual career goals and shared team objectives
- Serve as a Quorum Subject Matter Expert (SME) in client conversations while representing Quorum positively
- Oversee team implementation of standard best practices and identify possible improvements to technical processes & team workflow
- Understand, follow, and broadcast process changes to team members
- And other duties as assigned.
Requirements
- Bachelor’s degree or equivalent in engineering, technology, or other analytical discipline
- Should have minimum 3+ years of support and/or implementation experience in midstream/TIPS
- Prior experience in Quorum TIPS product implementation
- Strong database skills (PL SQL) including writing complex functions/procedures, converting and managing large sets of data, and troubleshooting issues
- Excellent understanding about Oil & Gas domain - Upstream/Midstream
- Highly flexible, good team player, demonstrate passion for TIPS/Oil & Gas domain - Upstream/Midstream.
- Demonstrated ownership of own commitments to high-quality software deliverables and customer experience
- People management including hiring and onboarding
- Fluent in English, both written and verbal
Preferred Skills
- Development or deployment experience working in an Agile environment
- Reporting skills like Jasper, Yellowfin, and testing skills will be added advantage
- Exposure to other IT products in Oil & Gas upstream or midstream space
- Experience with cloud solutions and complex integrations
Additional Details
- Background Check: The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver’s License Verification and passport/ID validation.
About Quorum Software
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
Diversity Statement: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.
Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.