Head, Operations & Maintenance (Charging Point)

Gentari • Bangkok, 10 • 3w ago

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Gentarians are passionate about sustainability - our purpose is to solve the world’s most pressing sustainable energy needs. Here at Gentari, we move differently. Teams seek out opportunities to work with one another to achieve shared goals and we trust our people with the freedom and autonomy in ways of working to spur innovative thinking and creativity. We aim to keep good people at the heart of what we do by ensuring that our people feel empowered to chart career paths alongside personal growth. Beyond the promise of an open and flexible work environment, we hope to make Gentari feel like a second home, a place where everyone is valued, and differences are celebrated.

The Head of Operations & Maintenance will oversee and manage the end-to-end implementation of EV charging infrastructure projects for Gentari Green Mobility Charge Thailand (GGMCT). This role requires a deep understanding of EV charging systems, regulatory compliance, and project management, with a focus on delivering seamless connectivity and operational excellence.

Responsibilities

Project Planning and Coordination:

Collaborate with internal teams including Business Development, Product, Engineering and HQ operations teams to define project scope, objectives, and deliverables;
Conduct site assessments and feasibility studies to determine optimal locations for EV charging stations;
Develop project schedules, budgets, resource plans and cost structure to ensure timely and cost-effective execution;

Technical Design and Engineering:

Design EV charging layouts, including equipment placement, electrical systems layout, and network infrastructure including civil structure;
Collaborate with Centre of Excellence and Digital teams to align to regional standard requirements;
Manage the end-to-end process for securing electric metering and approvals for EV-related permits from local Thailand authorities;
Review and approve EV charging station designs in compliance with licensing standards;
Apply & secure low-priority methodology for grid connectivity;

Procurement and Vendor Management:

Source materials, equipment, and services required for project implementation, ensuring compliance of the hardware with relevant regulatory bodies and internal requirements, including collaboration with required HQ procurement team;
Evaluate vendor proposals, negotiate contracts, monitor deliverables and manage vendor relationships;
Coordinate deliveries and logistics to support project timelines;

Construction Oversight:

Supervise construction activities, ensuring adherence to design specifications, regulatory requirements, safety standards and timeline;
Conduct regular site visits to monitor progress, resolve issues, and provide technical guidance to construction teams;
Manage subcontractors and coordinate subcontracted work as needed;

Testing and Commissioning:

Conduct testing and commissioning of EV charging infrastructure to verify functionality and performance before target commercialization date;
Troubleshoot technical issues and implement corrective actions as required;
Ensure seamless integration with existing electrical systems and grid infrastructure and digital application;

Client Communication and Support:

Serve as the primary point of contact for clients for technical issues/enquiries, providing project updates, addressing concerns, and managing expectations;
Coordinate with sales and marketing teams to support customer acquisition efforts and promote company services;
Provide technical assistance and training to clients and end-users as needed;

Maintenance of Chargepoint stations:

Manage & oversee scheduled preventive maintenance as well as corrective maintenance of the stations by both internal and external vendors;
Ensure that maintenance & repair works are conducted swiftly & efficiently to minimise downtime and ensure customer service levels are maintained at the highest standards;
Troubleshoot any technical issues to determine cause of error/downtime and strategize ways to mitigate them, including interfacing with HQ's Operations and/or Digital team;

Documentation and Reporting:

Maintain accurate project documentation, including drawings, specifications, permits, and approvals;
Prepare and present progress reports including utilization of stations, financial summaries, and other project documentation for internal and external stakeholders;
Conduct post-project evaluations to identify lessons learned and areas for improvement;

Digital Integration:

Collaborate with digital and product teams to integrate digital platforms ensuring seamless EV charge point connectivity;
Oversee the performance and troubleshooting of EV chargers via digital tools.

Requirements

Bachelor’s degree in Electrical Engineering, Mechanical Engineering and Civil Engineering or related field;
Minimum 10 years operations & project management in automotive and/or clean energy sector;
Strong technical knowledge of electric metering, permits, and EV charging standards and understanding of EV charging technology, electrical systems, and construction practices;
Proficiency in Project Management and operation and maintenance, including proficiency in software such as Microsoft Project, AutoCAD, REVIT, or other design software;
Authorized to endorse and approve charging infrastructure designs; Professional Engineer accreditation in Electrical Engineering is a plus;
Excellent communication, negotiation, and interpersonal skills;
Ability to manage multiple projects and stakeholders simultaneously and prioritize tasks effectively;
Knowledge of relevant codes and standards such as NEC, IEEE, and UL;
PMP certification or equivalent project management credentials preferred.

For talent pipelining purpose, due to the heavy traffic of CVs, only qualified candidates will be notified.

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