At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.
Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
This position is based in Hawaii and requires frequent travel to customer job sites across all of the Hawaiian islandsapproximately 40% of the year. Travel is typically limited to day trips depending on the business need but could include overnight trips. When this person is not in the field, they will work from their home office somewhere in Hawaii. Periodic paid travel to the California office may also be requested.
Canadian Solar is searching for a technically minded Installation Support Specialist to provide training and oversight both in person on customer job sites and remotely over phone/video, to third party installation experts.
Provide technical expertise and support to installers to ensure Canadian Solar’s newly released residential energy storage system correctly functions with various microinverters, DC PV, AC coupled PV inverters, generators, and EV car chargers
Provide various technical service, including, but not limited to: Training installers on site, commissioning installed systems, and supporting end customers (both remotely and onsite)Available to take calls from installers and end customers to answer questions
Qualifications & Requirements
Ability to use / communicate using Microsoft Office, email, Teams, Zoom, and cell phone between customers, installers, OEM installers as well as with Canadian Solar personnel
Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days.
The pay range for this position is $70,000 - $90,000. This range represents annual base salary only, without regard to location, and does not include bonus or other incentives or benefits that may apply. The pay range for this role is subject to change.
Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
