Job Description and Duties
Under the direction of the Staff Services Manager I (SSM I), the incumbent provides the less complex technical task related to recruiting personnel services for the Division of Design. The incumbent will become progressively more knowledgeable and have the ability to apply various methods to recruit candidates for vacant positions and works closely with the SSMI to coordinate with the hiring supervisors to initiate the hiring process, obtain approvals, process paperwork, select candidates, and make job offers to complete the hire. The incumbent works with the Division of Human Resources (DHR) to handle routine personnel matters for the Design Division; and performs a wide variety of mild analytical services in tracking and managing positions. The incumbent performs less complex duties associated with research, analysis, reporting, customer service and review of the Quality Control and Quality Assurance (QC/QA) program. The incumbent assists the Quality Control Program Manager in delivery of the QC/QA program to ensure compliance with the Highway Design Manual. The incumbent is required to maintain a high degree of organization, accuracy, and consistency in all work products. The incumbent will become progressively responsible for evaluating, monitoring, and providing recommendations for improvements to design allocation, encumbrance, and expenditure processes and practices and will extract data and provide reports from variety of sources using mainframe databases and personal computer applications. The incumbent must exercise a high degree of initiative, independence, and maintain confidentiality due to highly sensitive issues pertaining to district operations and personnel matters. The incumbent must be able to manage multiple projects simultaneously and will work with assistance from the SSM I or unit lead to analyze and recommend solutions and/or improvements. A positive attitude and commitment to providing quality customer service that is accurate and timely to meet customers needs is necessary.
Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Demonstrates ability to act independently, with good judgment, flexibility, and tact. Incumbent is expected to perform technical analytical assignments and work with a degree of initiative and motivation, and maintain cooperative working relationships with both internal and external customers.
- Ability to work on a keyboard and operate a computer.
- May require sitting or standing for long periods of time.
- Must be able to develop and maintain cooperative working relationships with internal and external customers.
- Must be able to complete assigned tasks/projects on time and within budget.
- Must be able to grasp the essence of new information and new technical and business knowledge.
- Must be able to resolve emotionally charged issues reasonably and diplomatically.
- Must deal effectively under pressure, maintain focus and intensity, yet remains optimistic and persistent even under adversity.
- Must be able to consider and respond appropriately to the needs, feelings and capabilities of people in different situations.
- Must be able to deal with tight deadlines.
- Must be a team player.
