SENIOR SALES ACCOUNT MANAGER - SOLUTIONS
Department: Business Development
Reports To: VP of Business Development
FLSA Status: Exempt
Location: Remote
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With eight locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued. Invio Automation Solutions is focused on growing our position in the automation industry by bringing world class solutions to our clients on time and on budget.
Our Sales Engineers are tasked with the creative and challenging responsibility of initiating and maintaining relationships within a Fortune 500 customer base to identify, consult, and ultimately execute large automation projects. In this position, reporting to the VP Business Development-Solutions, the Senior Sales Account Manager will be responsible for growing Invio business in the Medical Device/Life Sciences and Industrial industry segments, with responsibilities including bringing in new client business, managing new opportunities and growing existing accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- At least five years prior experience either working in medical device and life sciences manufacturing environment for a global organization or selling solutions into these organizations
- Market research and identification of target accounts in key target industry sub-segments and actively reaching out to prospective client contacts
- Communicate Invio value proposition to clients through presentations
- Develop an understanding of client needs through a consultative selling approach
- Opportunity qualification
- Maintenance of the sales CRM throughout the sales cycle
- Manage opportunities utilizing the Invio sales process
- Work with the client to gather all information needed by our Applications Engineering team to develop the proposal
- Develop and execute the opportunity win strategy with input from applications engineering and management
- Facilitate feedback from the client
- Contract negotiations
- Maintain regular contact and obtain feedback from the client through the course of the project/program
- Develop an Account Plan to understand clients' broader business needs and opportunities to serve them across multi-site/business units.
- Work with our services group to ensure long-term client success by understanding their service and support needs and providing corresponding service offerings.
Other Skills and Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, problem-solving, and conflict-resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- Proficient with Microsoft Office Suite or related software
- Proficiency with or the ability to quickly learn the organization’s ERP, and Salesforce system
- Strategic thinker with the ability to translate business objectives into Invio’s sales initiatives
- Willingness to travel within North America, up to 50% of the time
Minimum of a bachelor’s degree or equivalent in Sales, Business, Mechanical Engineering, or related field preferred. At least five years of progressive sales experience, preferably in the medical device and life sciences industry.
INVIO AUTOMATION’S CORE VALUES
- We take pride in the reliability of our team and the difficult problems we solve for customers.
- We deliver real customer value that positively impacts the lives of those around us.
- We are dependable. Relationships and trust matter.
- Our ingenuity and desire to improve lives will complement our suite of solutions.
- We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
- We believe exceptional service is better demonstrated than said.
