Job Description and Duties
These positions are seasonal, limited to 1500 hours per fiscal year, but can be extended. Working under the supervision of a Dispatch Clerk Supervisor, the incumbent dispatches in the Kingvale Communication Center. Typing certificate of 40 wpm required. Must be able to perform efficiently and independently the following duties as stated below.
Radio communications from field personnel, including proper logging procedures of chain controls, maintains various computer/electronic systems and posting of proper messages on the HAR, CMS, IMMS, LCS, etc. Deal effectively with field personnel on the radio, telephone and in person, as well as CHP, ski resorts, trucking companies, private citizens and other State agencies as well as news media.
May be required to work in the center alone and must be able to handle all aspects of the operations. Insure that proper records are kept in conjunction with the TMCAL program on chain control logs and daily incidents for the District Claims office and the TMC. Provide reports and/or statistical data as requested concerning operations of the center. Perform various clerical duties assigned to the center.
Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Permanent, intermittent positions and are not subject to Post and Bid. A permanent, intermittent employee may work up to 1,500 hours in any 12 consecutive months. The number of hours and schedule of work shall be determined based upon the operational needs of each department.
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You will find additional information about the job in the Duty Statement.
Working Conditions
Position located at the Kingvale Communication Center in Soda Springs, Nevada County. Multiple positions may be filled from this recruitment. Required to work in office setting that is high traffic volume, often dealing with many interruptions from this and a high volume of telephone calls. Due to constant interruption, incumbent must have the ability to prioritize and multi-task in order to complete work assignments. May be required to work overtime due to storms, emergencies, special work projects, covering for sick co-workers or when the Supervisor deems that it is in the best interest of the State to work overtime.
Desirable Qualifications
Knowledge of base radio, radio procedures, radio transmission codes, geography of District 03 and the State of California including locations of highways, counties and principle cities. Familiar with office methods and equipment. Must be able to perform difficult clerical work including good grammar and spelling. Must think and act quickly in emergency situation, read maps and charts quickly and accurately, analyze situations and take effective action, remain calm under extreme pressure, verbally express oneself in a well-organized, clear and concise manner. Will be required to work irregular hours, including evening and night shifts, weekends and holidays, voice must be well modulated for radio transmissions, with clear enunciation, orderliness, emotional stability and normal hearing.
