Job Description and Duties
Under the general direction of the Chief, Office of Driver Certification and Substance Testing (ODCAST), the incumbent will receive technical instruction while providing administrative support for the Random and Driver Certification programs regarding the Departments safety sensitive personnel. The incumbent will also provide managers and supervisors information regarding sensitive personnel issues, policy implementation, and progressive employee discipline. Assist with the development of the Department's responses to employee appeals of formal actions and handle a variety of duties timely and independently.
See duty statement for full description of duties.
CalCareers Exam link: Eligibility for hire may be determined by your score on the Staff Services Analyst Exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Managing Change: Demonstrating support for organizational changes needed to improve the department's effectiveness; supporting, initiating, sponsoring and implementing change.
• Dealing with Ambiguity (Risk): Can comfortably handle risk and uncertainty, as well as make decisions to act without having the total picture.
• Continuous Professional Development: Seeks to obtain knowledge and improve performance while supporting others in doing the same.
• Problem-solving and Decision-making: Identifies problems and uses logical analysis to find information, understand causes, and evaluate and select or recommend best possible courses of action.
• Interpersonal Savvy/Partnering: Builds constructive and effective relationships, using diplomacy and tact. Is able to relate to a diverse set of individuals.
• Customer Focus: Considers, prioritizes, and takes action on the needs of both internal and external customers.
• Interpersonal Effectiveness: Effectively and appropriately interacts and communicates with others to build positive, constructive, professional relationships.
• Planning and Results Oriented: Organizes and executes work to meet organizational goals and objectives while meeting quality standards.
• Computer literacy and application: Appropriate knowledge of computer applications and other tools necessary to successfully perform tasks.
