MAIN RESPONSIBILITIES
In this role, you will be charged with assisting the Sales department in maintaining and executing the training program designed to enable the customer network to implement Canadian Solar’s Power Electronic products successfully.
Specifically, you will interface with customers, distributors, and installation teams to insure they are qualified to install the EP Cube residential energy storage solution and CSI inverters.
As a Technical Trainer you will track training progress and drive completion through certification of all trainees.
You will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.
Who you are?The person in this role must have an attention to detail with the ability to balance multiple assignments in a fast-paced and collaborative environment. They possess a team-oriented approach and the ability to work with different personalities and professional styles are essential. They are comfortable presenting in front of a group of folks in person or in a webinar setting engaging participants. They have the ability to listen and understand expectations, take direction, and communicate effectively and on a timely basis is a key to success. They can successfully motivate attendees to complete the training program and become certified installers.
Main Tasks Sales Support
- Develops, optimizes, updates and maintains the technical training program and certifies the trainees of the EP Cube energy storage product and CSI inverters.
- Delivers technical training classes to customers, distributors, and installation technicians.
- Monitors certified installer database, tracks installer training progress, and motivates installers to complete the training and certification process.
- Hosts training events in various locations with focus groups ranging from few to many attendees.
- Works closely with Sales team, Technical Support Engineers, and Field Technicians
COMPETENCIES
- Customer orientation
- Strong organization and planning skills
- Teamwork, communication and intercultural skills
LANGUAGES
- Fluent Italian, Spanish and English,
- any other language is a plus
LOCATION
- Munich (Germany), Madrid (Spain) or Remotely from Italy
Your backpack is filled with
- Bachelor’s degree in Electrical Engineering or comparable; Master’s degree is a plus
- Minimum 3 years of experience in sales engineering, technical sales, product management or client services experience ideally in the energy storage or power electronics sector within the PV industry
- Installation experience with PV module and battery storage system is a strong plus
- Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics
- Convincingly and effectively communicate with customers, installer, homeowners, Residential PV integrators, industry working groups and regulatory authorities
- Valid driver license, required
WHAT WE OFFER
Our global team of nearly 14,000 talented and motivated people is one of our most important success factors. Become part of our team and shape your personal story together with Canadian Solar. We offer you everything you need to make a positive change:
- Independent work in an international, dynamic and growing company in the renewable energy sector
- International environment: close cooperation with colleagues from over 40 nations
- Opportunity to work on an innovative product
- Flexible working hours & home office / remote working system
- Attractive company social benefits (childcare allowance, ticket restaurant, etc.)
CONTACT
Canadian Solar EMEA GmbH
Human Resources
Radlkofer Straße 2, 81373, München, Germany
Email: careers-europe@csisolar.com
About us
Canadian Solar – Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. What is it that helps us do this? An international work environment with plenty of opportunity for collaboration, advancement, diversity, and flat hierarchies. All these factors lay the foundation for a company culture that is both open-minded and appreciative, inspiring and motivating more than 18.500 talented individuals to excel. Become part of the team and help us shape the energy of the future.
