JOB SUMMARY: Managerial responsibility of a complex visitor services and communications program, (over two dozen staff through the year, includes seasonals and interns), and serves ~ 2.5 million visitors annually. Supervise subordinate supervisors, manage a budget of several fund sources, long-term strategic communications and interpretive planning, and frequent collaboration with park, region, and national specialists. Serves as Public Information Officer and liaison to park cooperating association partner. MAJOR DUTIES: This position serves as the Program Manager for Interpretation and Education of Interpretation, Education, and Volunteer Coordinator (IEV) at Mount Rushmore National Memorial in Keystone, South Dakota. The position also serves as the Public Information Officer. The park receives approximately two and a half million visitors per year and is identified as an "Icon Park" due to its national significance and security needs. This position has managerial responsibility for a multi-faceted Interpretative program. Provides the full range of supervisory duties for the interpretive, education and outreach, partnership, and volunteer staff of the park. The position is responsible for planning, managing, directing, and evaluating a multi-faceted program of interpretation, education, partnerships, volunteer, interpretive media, visitor services, special events, and public affairs. Coordinates all activities of the Interpretation and Education Program including the setting of short- and long-term direction and goals, recruitment and development of program staff, evaluation of programs and services, adopting best practices and experimenting with new technology and methods for audience engagement and the sharing of information. Serves as the interpretation, education, and volunteer program coordinator and member of the park leadership team to develop and implement management strategies. Responsible for the development and management of the Program budget, utilizing NPS financial management programs. Establishes and maintains relationships with the media including reporters, journalists, and travel writers to promote public awareness of the park. Supervises or collaborates with planning teams in the development or rehabilitation of interpretive signs, exhibits, publications, media, and visitor centers. Is responsible for managing the park's web page, interactive features, mobile applications, social media, and other related media products with informational, educational, and interpretive content. Coordinates and facilitates joint or shared interpretive and educational activities with park partners. Ensures that elements and interpretive themes are implemented to address and include a wide diversity of visitors and audiences. Manages and effectively utilizes all types of interpretive media including visitor center and wayside exhibits, audiovisual media, web-based interpretive products, self-guiding devices, publications, and staff-conducted activities. Serves as National Park Service liaison for the park's cooperative association and friends' group. Attends board/committee meetings as official representative of the park. Works with the Executive Director and Board in order to accomplish major contributing components of the park's priority projects through project funding, in-kind volunteer support, development of educational programming and materials, and other related partnership functions. Serves on the park management team as principal advisor to the Office of the Superintendent in decision-making and policy matters within broad programs of interpretation, education, outreach, public affairs, partnerships, and volunteers. Physical Demands: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, driving an automobile, etc. No special physical demands are required to perform the work. The employee may infrequently do some walking, bending, or climbing while working outdoors at parks. Working Conditions: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial. vehicles. The work area is adequately lighted, heated, and ventilated. There may be occasional exposure to higher risks when the employee is required to visit park sites. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.