Park Operations Crew
Toledo Zoo & Aquarium
The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Join our team as a Park Operations Crew Member, where you'll play a vital role in ensuring the smooth operation and maintenance of our zoological park. As a part of the Park Operations Crew, you'll contribute to creating a safe, enjoyable, and educational experience for our visitors. This position is non-exempt part-time position under the Fair Labor Standards Act.
Essential Job Functions *Duties will include, but are not limited to the following*
- Being the first face our guest see upon entering Zoo grounds
- Provide exceptional customer service to members & single admission guests at our Admission Gates
- Safe operation of all Zoo Rides including the Safari Train and Carousel
- Monitoring & facilitating experiences at exhibits including the Giraffe Deck, Barnyard, Aquarium Adventure Trail and the Aquarium Touch Tank
- Set up and break down of events and concerts as needed
- Maintaining the safety of our guests and animals
- Taking direction and working independently and with a team
- Ability to lift 35lbs., stand on your feet for up to 8 hours a day outside in the summer heat & winter cold.
- Assist in setting up and dismantling events, and other activities within the park including tents, tables, chairs & banners.
- Respond promptly to guest inquiries, providing information about exhibits, attractions, and general park logistics.
- Collaborate with other team members to address and resolve any operational issues that may arise during daily park activities.
- Operate and maintain various tools and equipment used in park maintenance and operations.
- Participate in emergency response procedures, including missing/lost children, animal escape and weather related emergencies.
- Perform routine maintenance tasks to uphold the park's aesthetic and cleanliness standards.
- Monitoring and managing vehicle and pedestrian traffic both within the zoo & their parking lots
- Adhere to safety protocols and guidelines to create a secure environment for guests, staff and our animals.
Minimum Training & Qualifications:
- Strong customer service and communication skills are a plus.
- Work schedules include weekdays, weekends, evenings, and holidays.
- Must have the physical ability to work on your feet and be outdoors for several hours at a time.
- The Toledo Zoo is a drug-free workplace, including marijuana
The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.