OPERATIONS ADMINISTRATIVE ASSISTANT
REPORTS TO: DIRECTOR OF OPERATIONS
STATUS: NON-EXEMPT
SCOPE OF POSITION
Under the general supervision of the Director of Operations, performs administrative functions and manages a wide variety of business activities to support the Zoo’s operations.
Job Responsibilities:
- Serve as liaison between the City of Memphis General Services Division and Memphis Zoo to manage the city work order process including submission and follow up, ensuring complete, timely and accurate communication.
- Manage Zoo’s internal work order process, including submission and follow up, ensuring complete, timely and accurate communication.
- Manage Zoo’s third-party vendor requests including but not limited to Splash Pad, Elevators, Quench drinking systems, Republic Trash, Kingdom Transportation, Equipment rental, Inman Murphy, Culinary Equipment repairs, and other specialty vendors.
- Maintain and update City of Memphis phone contacts to ensure accurate, easily accessible information for the Zoo.
- Maintain and update City of Memphis and Zoo vehicle and equipment inventory and records to ensure accurate and easily accessible information.
- Organize and maintain storage of Zoo’s blueprints.
- Provide administrative support as requested by the Chief Operations Officer.
- Provide administrative support as requested by the Zoo President’s Assistant.
- Assist as needed with all Zoo special and private events.
- Manage the Zoo’s condo, including but not limited to pest control, and scheduling repairmen as needed.
- Maintain effective relationships with General Services Staff, Zoo vendors, contractors and Zoo staff.
- Perform other related duties as assigned in order to achieve the goals and mission of the Zoo.
- Maintain Operations permits and manage renewals, i.e. rides permit and boiler permits.
- Maintain out of state vehicle requests including scheduling of roadworthy test for outgoing vehicle and submitting appropriate document to the City of Memphis Risk Management Dept.
- Maintain boiler, generator, and compressor inventory.
- Other responsibilities may present themselves as job develops
Education and/or Training:
High School Diploma is required. College level coursework in business is preferred.
Experience:
Five years of office management experience with focus on customer service and facility repair and maintenance.
Please note that this job description is not exhaustive and additional duties may be assigned, or existing duties may be modified, at any time to meet the needs of the organization.
Memphis Zoo is a drug free workplace
Answer these questions from the employer:
By submitting your application, you hereby certify that the facts set forth in the above employment application are true and complete to the best of your knowledge.
Certification
I certify that the information provided on this application is truthful and accurate. I understand that providing false or misleading information will be basis for rejection of my application, or if employment commences, immediate termination.
I authorize Memphis Zoo to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.
If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its CEO, the employment relationship will be "at-will". In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause.
With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose for reasons of my choice. Similarly, my employer will have the same right. Moreover, no agent, representative, or employee of Memphis Zoo, except in a specific written contract of employment signed on behalf of the organization by the CEO, has the power to alter or vary the voluntary nature of the employment relationship.
I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.
EEOC AND INCLUSION STATEMENT The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply. The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. If you need to request any accommodations for the interview or hiring process, please let the Human Resources team (HR) know. HR can be contacted at hrteam@memphiszoo.org. The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.
How to Apply: Applications should be submitted via the Memphis Zoo Careers page. Please note that any other application submissions will not be considered. www.memphiszoo.org/careers.