Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking dynamic Field Service Battery Technicians to join our rapidly growing team out of our Eau Claire location. Battery Technicians are responsible for installing and servicing battery power systems on customer premises – meeting and exceeding customer’s expectations.
We are currently offering a signing bonus for qualified Field Technicians!
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.
Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including:
- Medical, Dental, and Vision Insurance
- 401(k) Plan with company match
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Critical Illness and Accident Insurance
- Pet Insurance
- Flexible Spending Account
- Employee Assistance Program
- Interest-free Tool Loans and Tool Insurance
- Uniforms for Technicians
- Subsidies for Safety Boots and Safety Glasses
- Paid Time Off, paid holidays, and more!
Position Responsibilities:
- Perform service calls at customer locations to repair batteries, chargers and battery handling equipment.
- Read documentation to research and troubleshoot issues.
- Ability to test batteries to diagnose, and analyze performance to ultimately make recommendation of battery performance.
- Move and maintain inventory of returned batteries, scrap batteries and customer batteries at the respective branch location.
- Complete and submit information for jobs worked on via tablet or hardcopy (time cards, maintenance reports with customers’ signature).
- Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
- Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
- Identify jobs that should be sent to our shop for repair (due to complexity or safety reasons) and recommend they be sent in.
- Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
- Assist with duties in the warehouse as required, or special projects as needed.
- Always adhere to safety rules and policies at all times.
Essential skills and experience:
- Must have very good skills in repairing and servicing batteries, chargers and related equipment, with a minimum of two (2) years’ experience.
- Mechanical and electrical knowledge.
- Strong customer orientation.
- Must be a good communicator – written and verbal.
- Time management: the ability to organize and manage multiple priorities.
- Basic computer proficiency and laptop fundamentals.
- Must own tools necessary to perform repairs, per our recommended tool list.
- Must have valid driver’s license and good driving record.
- Must be certified to operate material handling equipment.
- Commitment to company vision and mission.
We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.
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