Solar Electrician
Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is to Power Energy IndependenceTM and change the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person.
Come be a part of the fastest growing segment of the energy industry!
The Solar Electrician Position
Sunnova Energy is currently searching for a Solar Electrician for our Maintenance and Service team. Sunnova owns and maintains a distributed fleet of residential solar systems across 29+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians, as well as third-party service providers to maintain and service our fleet.
The Solar Electrician I’s primary responsibility is to support Operations & Maintenance (O&M) activities by providing quick responses to maintain the performance of the solar systems, delivering excellent customer service to our customers, and ensuring a smooth workflow and optimally performing solar systems. The Electrician uses troubleshooting skills to diagnose and repair solar systems at our customer’s residences, which includes rooftop-work on systems.
The Electrician positions fall in a 5 -Tier structure, based on technical experience/competencies, licensure status, equipment training/competencies, certifications, and defined leadership behaviors. Selected candidate(s) will be eligible for a role in the appropriate tier.
Solar Electrician Responsibilities
- Utilizes knowledge, skills, and electrical testing equipment to evaluate systems accurately for maintenance, warranty repairs, design, and other purposes; diagnoses and repairs solar and storage systems and electrical components
- Completes quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within defined timelines
- Submits service reports immediately following work order completion
- Collaborates closely with manufacturers and engineering team to resolve technical issues
- Identifies solutions to resolve technical design problems, including electrical systems used during construction
- Provides training to service staff on system operation such as how to identify, resolve, and repair issues etc.
- Develops and uses knowledge of all roof types and the appropriate flashings and mounts to use on those roofs
- Manages vehicle material stock and equipment inventory
- Maintains compliance with all Sunnova Safety policies and practices
Customer Service/Dealer Relationships
- Provides training to customers about service process, system usage, system operation, performance, and maintenance
- Manages and resolves customer concerns and issues in a timely manner; communicates and documents progress to customers and relevant Sunnova employees
- Documents key communications in appropriate Sunnova software
- Develops positive and professional relationships with dealers and service-only providers within an assigned service area
Reports to
- Field Service Supervisor/Manager
Minimum Requirements
Experience
- 0-1+ years’ experience as an electrical technician, solar installer, or solar maintenance technician
- Sustained insurability to drive as a function of the role
- Working knowledge of the NEC
Licenses
- Current, valid Driver's license with acceptable Motor Vehicle Record
- Current, active electrical license when required by the state, county, or jurisdiction of your residence to perform job responsibilities
Preferred Qualifications
- 3+ years’ electrical experience
- Formal apprenticeship and/or vocational training
- Bilingual- English/Spanish
- OSHA 30 preferred
Additional Knowledge, Skills and Abilities
- Reads and interprets blueprints, schematics, and wiring diagrams
- Proficiency in MS Office
- Very strong organizational and communication skills (both verbal and written)
- Able to work an adjusting schedule and respond to emergencies
- Projects a professional appearance
Physical Requirements
- Able to lift and carry up to 50 lbs, assistance may be provided for oversized items
- Able to sit, stand, walk, and drive for up to 8 hours at a time
- Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder
Working Conditions
- Working time is spent working outside, working on residential rooftops, driving to customer residences, and some ground and inside work, depending on location of system equipment.
- In some parts of the country, working conditions may include cold and snowy weather, hot and humid weather, and everything in between. Must be comfortable working in many different environments.
- Must be willing to travel for some projects; overnight travel estimated up to 25%, depending on jobsite
Benefits
Sunnova offers a generous employee reward package that includes:
- Comprehensive benefits
- Competitive compensation
- Company vehicle provided
- Corporate Card
- Paid time off, including 10 holidays and Paid Parental Leave
- Cell phone allowance for many roles
- Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
