JOB SUMMARY: This position is located within the Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), Office of Oceanic and Atmospheric Research (OAR), Geophysical Fluid Dynamics Laboratory (GFDL) with one vacancy located in Plainsboro, NJ. This position is also announced under vacancy number OAR GFDL-24-12544446-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both. MAJOR DUTIES: As a Computer Operator, you will perform the following duties: Operate a variety of computer equipment and related auxiliary and peripheral devices to process a wide range of scientific applications and related programs. Monitor system's status and performance, observe and respond to system's messages, and define, isolate, and resolve equipment and operating failures and malfunctions. Monitor and facilitate the operation of the physical plant, assist with correction of mechanical failures, maintain the plant, and prevent the disruption of vital services according to National Oceanic and Atmospheric Administration (NOAA) and Geophysical Fluid Dynamics Laboratory (GFDL) policies. Monitor, troubleshoot and escalate High Performance Computing (HPC) issues to system and vendor staff. Troubleshoot user issues, respond to Help Desk tickets, keep users informed of resolution progression, triage and investigate tickets for users as they come in. Comply with vendor and manufacturer preventative maintenance requirements and use system management tools to ensure proper work methods are being followed in order to maximize operational efficiency. Support IT Staff with various tasks and non-interference projects as well as system deployments and routine maintenance such as patching, updates, etc. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.