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Manager Services & Solutions - Focus Trade-in, Device as a Service & Green Energy (m/f/d) (83287)

MediaMarktSaturn • Ingolstadt • 4m ago

Your Tasks

Trade-in Programs:

Develop and manage comprehensive trade-in programs to drive customer engagement and loyalty
Collaborate with marketing, sales, and logistics teams to streamline trade-in processes
Monitor market trends and competitor activities to continuously improve trade-in offerings

Device as a Service (DaaS):

Lead the design and implementation of DaaS solutions, providing customers with flexible, subscription-based device solution
Work with product development and sales teams to ensure seamless integration and delivery of DaaS offerings
Develop pricing models, service level agreements, and support structures for DaaS

Green Energy Initiatives:

Drive the company’s green energy strategy, focusing on renewable energy solutions and sustainability
Partner with internal and external stakeholders to develop and promote green energy products and services
Educate and engage customers on the benefits of green energy and sustainable practices

Your Profile

University degree in Economics, Statistics or similar qualification
Several years of professional experience in managing global and cross functional projects, ideally in retail / service environment
Knowledge of Trade-in Business Models and / or Green Energy Business
Good understanding of market trends and innovations in the Services & Solutions area
Strong analytical skills, communication skills and results-oriented
Self-starter (m/f/d) with the ability to work independently and as part of a team
Passion for sustainability and technology
Business fluent in English, German would be beneficial

About Us

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. We lead the way in designing and selling solutions, that allow customers to make the most out of their technology. Consumer electronics now is not only to provide customers with the device but following our company strategy is to provide the customer with the experience of usage. To fulfill this promise, we need to provide customers with innovative sustainable Services and Solutions. This role will be responsible for Trade-in, Device as a Service and Green Engergy strategy development as well as implementation.