JOB SUMMARY: This position is located in Bryce Canyon National Park, in the Administration Division. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work from approximately September through July, and you will be in a non-pay status for the remainder of the year. MAJOR DUTIES: Maintaining knowledge of relevant laws, regulations, policies, procedures, and contract provisions in order to monitor compliance by commercial service operators. Serving as liaison between commercial service providers and park staff. Planning, scheduling, and conducting evaluation visits of facilities and commercial service operations at each park to ensure services are provided in accordance with contract provisions and National Park Service regulations. Reviewing and evaluating required reports, programs, documents, and other data to confirm compliance with terms and conditions of the contract. Investigating the circumstances surrounding complaints received from the public, drafting responses, and resolving issues. Consolidating and analyzing information and data needed to evaluate concessioner contract and operational performance. Advising commercial service providers on how to comply with the technical and standardized aspects of applicable regulations and policies and monitoring compliance with concession contracts. Duties will be developmental in nature when filled below the full performance level. Government quarters maybe available. Physical Demands: Concession facilities include (but are not limited to) front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, marinas, and assigned landscapes. While some work is performed in an office setting, the position requires familiarity with park resources and concession facilities and services which may include may require hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, rafting, extensive walking, etc. There may be some requirements to travel on water vessels and small aircraft. A current driver's license may be required. Working Conditions: For work conducted in the office environment, the risks include those typically found in an office environment. Normal safety precautions typical of such places should be observed (e.g., use of safe work practices with office equipment, avoidance of trips and falls,). Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visits. For work conducted in the field, the risks involve those typical for visitors of the Park, and may include confrontations with wildlife and exposure to the elements. Depending on the Park, risks may involve those customary when working with or riding horses, being a passenger on a boat, working in and around historic structures, hiking on challenging terrain, and being a passenger or driver of a motor vehicle. Employer paid and reimbursed relocation expenses are considered taxable income. The NPS does not provide tax, legal or accounting advice. Employees should consult professional tax, legal and accounting advisors regarding concerns about the financial implications of a Permanent Change of Station (PCS). IMPORTANT: Click the 'Apply for this job' button to view a complete job description.