JOB SUMMARY: This announcement has been amended to extend the close date to 05/06/2024 This position is in the Office of the Administrator, Office of Civil Rights, Employment Complaints Resolution Staff. This is an office-centered position--you must physically report to the duty station stated in this announcement on a regular basis. Work-from-home flexibilities may be authorized as described in the Benefits section. About AO. MAJOR DUTIES: You will: Serve as an advisor to key officials on regulations and requirements associated with Equal Employment Opportunity (EEO) programs. Develop and implement recommended changes in policies and practices to eliminate barriers and attain affirmative employment goals, program objectives, and reporting requirements. Process discrimination complaints, negotiate settlements for the prompt resolution of complaints, and provide counseling services where needed. Provide advice and guidance for the National Reasonable Accommodation Program and support the process by which the Agency complies with mandated requirements of law, policy, and regulation. Advise and educate employees, managers, and leadership on EEO programs. When entering a Federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level. One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.