JOB SUMMARY: These positions are located in Lincoln Home National Historic Site, in the Interpretation Division. For information on othe duties of the position contact Tim_Townsend@nps.gov You must live or attend school within the local commuting area (50 mile radius of Springfield, Illinois) to be considered for this position. MAJOR DUTIES: SPECIAL WORKING CONDITIONS: Work is performed in historic structures with unalterable barriers to full accessibility. Give Talks: Provides pre-established talks normally following a prescribed outline and requiring application of broad subject-matter knowledge of the features of interest peculiar to the site. Such talks include detailed and specific interpretation and explanation of the outstanding features of the site from the standpoint of scientific or historical interest, the background of events leading up to the natural feature or phenomenon, the facts, events, personalities and circumstances. In addition, the talks provide general information about other sites of public interest; facilities for public use; pertinent rules and regulations; and other matters designed to stimulate a sense of appreciation and thus encourage protection and preservation of the scenic, scientific or historic features. Answering Questions: Answers a wide variety of visitor questions. The questions encountered arise from observation of the features themselves; from the demonstrated major interests of visitors, or the nature of the talks. The answers to these questions require explanation and description of the background of the events leading up to the natural or scientific development and the introduction and discussion of an extensive body of facts, events, personalities, and circumstances. Guiding Parties: Guides very large groups (of up to 50 people) in situations where: the physical limitations of the area or facility being explained make it difficult to accommodate the party; the work situation is such that there is potential danger of serious accidents or injury or other emergency situations. If guiding a group of people along a fixed route the guide must keep the group together; maintain a pace which the group can keep up with and still conform to prescribed schedules; know the routes and any shortcuts which can be taken if necessary or desirable. If stationed at a point of visitor' concentration the guide must conduct visitors through the building/site, telling the story of the events which took place there, how those events related to the particular historic situation. When the need arises, the guide must take measures to maintain order in the parties, prevent crowding or damage to historic sites, and take appropriate action in case of emergency until relieved. Providing High Quality Service to Visitors: Provides a wide range of services to visitors, including assistance with lost articles, car trouble, and first aid; and provides information about weather conditions, highway routes, park and concessioner facilities, and prices. In performing this duty the guide is responsible for providing current, accurate information concerning the NPS and other surrounding areas of interest, explaining the area's recreational opportunities, including NPS interpretive services, and concession-operated facilities and services. Additionally, provides public orientation and explanations of current park events, and informs visitors of potential safety hazards. Overall is attentive and helpful to visitor needs and questions, providing a positive and high-quality experience to visitors. Miscellaneous Duties: Performs crowd control at entrances and visitor center Gathers information from reporting parties concerning accidents/incidents within the park area and notifies appropriate personnel Performs miner maintenance duties to ensure a clean, safe work area Serves on one or more task and event-oriented teams Maintains property inventory Operates and maintains audio-visual equipment and inventory of same Collect parking fees and performing Park pass sales AREA INFORMATION Government Housing is NOT available. Lincoln Home National Historic Site is located in downtown Springfield, Illinois. Springfield (population of 111,000) is the state capitol and is located approximately 200 miles south of Chicago and 100 miles north of St. Louis, Missouri. Amenities are typical of a Midwestern city and include a wide variety of educational and cultural opportunities, as well as professional, commercial and health services. The climate is cold in the winter and hot and humid in summer. Government housing is not available but a variety of housing options are available for rent or purchase in the local area. Housing costs are some of the lowest in the country. Additional information about Lincoln Home National Historic Site can be found the park's website (http://www.nps.gov/liho) and information about the Springfield area can be found at https://www.springfield.il.us/ IMPORTANT: Click the 'Apply for this job' button to view a complete job description.