Freedom Solar Power is one of the largest and fastest-growing solar installation companies in the United States. Founded in Austin in 2007, our residential business serves Texas, Colorado, Florida, North Carolina, and Virginia and our commercial business has a nationwide reach. At Freedom Solar Power, our strong reputation in the industry is based on our dedication to quality workmanship and outstanding customer service. The mission is to enable our customers to live more powerfully by harnessing clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values:
Pride in Quality Craftsmanship
Go Above and Beyond
Put People First
Have a Humble Heart
Give a Damn
Shoot Straight
Freedom Solar Power is looking for a professional and detailed oriented Customer Care Representative to join our team. The CCR will be responsible for ensuring customer satisfaction by quickly addressing customers' inquiries while working with other internal departments to find solutions. The Customer Care Team is the front line for the organization by being the primary point of contact for our customer base. We are responsible for guiding the customer through their solar journey with Freedom Solar Power. Our CCRs are customer advocates by being knowledgeable in the stages of the customer’s projects, and educating our customers on the benefits of going solar. In this role, it is crucial that you maintain a positive, empathetic, cheerful, and professional interaction with our customers.
Freedom Solar Power recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:
Medical, Dental, and Vision Insurance
401(k) Employer Matching
100% Company-Sponsored Short-Term Disability
Weekly Pay Dates, Paid time off, and Company paid holidays
Career advancement opportunities!