Job Description
Supervise the daily operation of assigned location(s) and staff to achieve all targets.
Responsible for the timely and accurate resolution of any customer complaints
Maintain inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures
Routine Maintenance
Ensure that the food presentation area is fully stocked, organized, consistent, exciting and visually appealing.
Ensure that all work locations are neat, clean, organized and safe.
Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.
Food Quality
Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s).
Prepares quality food items according to standardized recipes and instructions in a timely fashion
Collaborate
Establish and maintain a collaborative working relationship with all staff.
Maintain general knowledge of park attractions and amenities to provide superior customer service.
Follow all WCS rules and regulations.
Administrative
Assist in the preparation of reports as needed.
Perform other duties as assigned.
Ensure daily logs are properly filled out and filed away
PERKS of Working with Us:
Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (After 45 days)
Company provided uniforms
Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
Access to online learning and tuition discounts with Monroe College
Earned Paid Sick Time (when reached a total of hours)
Employee Assistance Program
Free Banking
Internal Qualification Requirements
Qualifications
All candidates must possess the following:
Strong written and verbal communication skills
A positive and outgoing demeanor
Characteristics of a proven leader with attention to detail
Basic Computer usage
Must be able to work well among others in a positive environment
Basic math skills
Ability to frequently move objects weighing up to 50 pounds
Prior food preparation experience preferred, but not required
NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment
Able to delegate and assign tasks in a high-pressure, high-volume environment.