DescriptionJob Description:
We are seeking a detail-oriented Funding Coordinator to support lender communication and team funding operations. This role sits between a Specialist and a Lead—owning lender inbox management and bulk requests, while also supporting submissions to help the team hit monthly goals.
Key Responsibilities
Lender Inbox Management (Primary Focus)
- Manage and respond to lender emails (status updates, conditions, PTO, escalations)
- Coordinate internally to provide accurate and timely responses
- Identify and escalate recurring issues
Bulk Lender Requests
- Complete lender-requested spreadsheets and data updates
- Ensure accuracy and confirm submissions
Submission Support
- Assist with submissions, rejections, and resubmissions as needed
- Help clear queues and support team production goals
- Maintain quality to prevent avoidable rejections
Follow-Up & Coordination
- Track open conditions and pending approvals
- Ensure lender requests are resolved quickly
Performance Expectations
- Strong response time and organization in lender communication
- Ability to balance inbox responsibilities with submission support
- Maintain accuracy, urgency, and adaptability in a high-volume environment
Ideal Candidate
- Highly organized and detail-oriented
- Strong communicator and proactive problem solver
- Able to manage multiple priorities and step in where needed
- Takes ownership and follows through
Qualifications#IND123
