DescriptionJob Title: Warehouse Supervisor
FLSA Status: Non-exempt
Classification: Full-time
Hours: 8:00 AM - 4:30 PM, Monday - Friday (some weekends and/or holiday availability required)
Pay Rate: Range starts at $18.62/hour
Summary:
Omaha’s Henry Doorly Zoo & Aquarium is seeking a Warehouse Supervisor to provide proper execution of the inventory control guidelines of the Omaha Henry Doorly Zoo & Aquarium’s retail operation. This position reports directly to the Manager of Retail Operations.
Duties and Responsibilities (include but not limited to):
- Receive, unload, inspect, document issues, and sort merchandise purchase orders.
- Verification of purchase order accuracy against the packing list.
- Follow up with vendor documentation of damages/shortages to obtain credit and/or return to vendor claims.
- Maintain receiving paperwork (receiving docket, packing list, purchase orders).
- Immediately process/reconciles invoices, upon receipt, ensuring the PO and invoice match.
- Ensure that all damages and transfers are properly executed and entered daily to maintain data integrity.
- Ability to prepare routine reports as directed.
- Collaborate with Manager of Retail Operations on outstanding POs to develop a priority processing plan.
- Ability to assist in routine maintenance of warehouse equipment and shipping area.
- Ability to train, motivate, follow up and positively communicate standards to drive performance metrics to warehouse teams.
- Assist in the preparation of evaluations with documented feedback.
- Prepare and lead inventory process for the warehouse.
- Follow and ensure that all associates are following the Zoo safety procedures.
- Maintain a high level of customer service by ensuring that service standards are met and that concerns from guests are quickly resolved.
- Work in the shops as directed by Retail Manager.
- Handle routine and non-routine functions without close supervision.
- Ensure that the warehouse area is clean and fixtures are safely organized.
- Work with the Manager of Retail Operations and Retail Supervisors to ensure department manpower needs are met through proper scheduling of the warehouse staff.
- Work with Retail and Assistant Manager to ensure that hiring and training part time and seasonal staff is accomplished.
- Participate in seasonal recruitment by interviewing and selecting retail staff.
- Ensure cash control policies of the Zoo are adhered to by assisting in training staff appropriately.
- Enforce operating policies and procedures related to the merchandise of operations.
- Ensure all staff are in approved Zoo uniforms with shirt tucked in and wearing name badge.
- Ensure that work schedules and employee assignments are adequate to meet operating requirements.
Qualifications:
- Two years related experience or equivalent.
- Must hold a valid state driver’s license.
- Must be a minimum of 18 years of age.
- Knowledge of Microsoft office programs.
- Ability to work weekends and holidays as required.
- Ability to work well with others, including employees at all levels within the organization.
- Ability to learn and operate the Zoo’s point of sale system.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Proficiency in supervising, leading, and motivating staff.
- Excellent written and oral communication skills.
- Strong organizational, problem-solving, and analytical skills.
- Creative, versatile, flexible team player and willingness to work within a constantly changing environment with enthusiasm.
- Excellent customer service skills.
- Ability to analyze complex data and information.
- Professional appearance and demeanor.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgment with the ability to make timely and sound decisions.
- Ability to coordinate multiple tasks simultaneously.
- Lead and follow the Zoo’s core values.
Work Environment/Physical Demands:
- Ability to lift up to 50 pounds on a repetitive basis.
- Ability to operate a dolly, pallet jack, and dock plate.
- Outside work is possible and can occur during all seasons.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Omaha’s Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.
