Why Apply?
Namaste Solar is a worker-owned cooperative, a Certified B Corp, and a Public Benefit Corporation. After one month of employment, we offer a path for you to become a co-owner of Namaste Solar. As a co-owner, you'll be able to vote on critical company issues, run for Namaste Solar's Board of Directors, and participate in our annual profit-sharing program.
We've fostered a thriving, inclusive organizational culture and workplace that offers flexible work schedules and prioritizes personal well-being and growth. We strive to incorporate diverse perspectives and ideas to challenge and improve how we do business in a rapidly changing and expanding industry.
Overview
This person is responsible for executing work duties that include but are not limited to: PV system service inspections, de-installation, and re-installation of PV systems, installing retrofit storage projects, and responding to service calls to troubleshoot and repair residential PV and Storage systems. This person needs to be self-driven and have an aptitude for troubleshooting a project through to completion. The Res Service Lead will be asked to support other Residential Circle Departments when needed depending on team capacity and resource needs, including EPC, BNC, and DE/RE.
Key Responsibilities:
- Troubleshoot and repair solar PV systems in an efficient and safe manner
- Lead quality PV and Storage installations based on system design specifications, including deinstall and reinstall of existing solar PV systems
- Ensure that layout, roof attachment, racking and module assembly, combiner box installation, homerun wiring, animal guard and voltage testing meets expected quality standards
- Installation of Data Acquisition Systems (DAS) for residential projects
- Lead equipment warranty and vendor RMA processes for customers
- Execute work order completion through Site Capture and Salesforce / Field Service Lightning applications in a timely manner.
- Provide feedback to operations teams for best practice improvement
- Represent the company to our customers in such a way that builds trust and accountability and ensures customer satisfaction
- Educate customers on how Solar PV and Storage systems perform and operate
- Respond to customer emails and phone calls relating to questions, service requests, and project coordination
- Ability to work safely in a variety of conditions that may include but are not limited to: heights, ladders, live electricity, battery storage, and pitched roof surfaces
- Follow through on work delegated to you from Project Manager, Installation Manager, and Department Director
- Operate in lead role on work orders where given this assignment to complete scope of work
- High organizational skills with the ability to multi-task and set priorities
- Ability to use Field Service Lightning to track and enter case and work order details and maintain high quality records with all information needed to close case/work order and report on details of work performed
- Effectively create, track, and process RMA work orders and track necessary details to ensure customer satisfaction and OEM payment for work performed
Skills and Qualifications:
Required:
Certifications:
- Colorado State Residential Wireman's Electrical License
- OSHA 10 or 30
Communication:
- Good communication skills, both verbal and written with customers, crew, PM, and team lead
- Must be able to communicate (verbally and in writing) in English
- Daily availability to respond to emails and phone calls from other team members and clients
- Practice FOH communication with all colleagues and be receptive to feedback
Teamwork:
- Contributions and collaboration at departmental and company meetings
- Support other team members in the resolution and completion of work orders
- Provide transparency and ample notice for lengthy requests for time off to ensure department can adequately cover required work during absence
- Provide feedback to install, design, and sales about best practices and issues being discovered in the field
Technology:
- Ability to use a variety of electrical tools safely and effectively including electrical meters, thermal imaging cameras, and IV curve tracers
- Computer skills including typing, Salesforce, Microsoft Office applications
Preferred:
- NABCEP Certification
- Networking knowledge such as TCP/IP, device addressing and MODBUS protocols
- Understanding of Data Monitoring Systems and related wiring and computer systems
- NFPA 70E Certification
Physical demands & Work Environment:
- Physical demands: While performing the duties of the person in this position is required to stand; walk; sit; use hands to finger, handle or feel objects; use tools in a variety of capacities including tasks with repetitive motions and overhead work with hand tools, power tools, and materials; reach with hands and arms; talk and hear. The work environment can have extreme temperatures both hot and cold and employee may be subjected to sunlight for multiple hours each day. Ability to work on pitched roof surfaces and at heights that include multiple building stories is necessary. Ability to climb ladders Employee must occasionally lift and/or move up to 70 pounds. Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Driving is required to site locations.
- Work environment: The noise level in this work environment can vary from quiet to loud. Work environment changes from day to day between office and project work sites. High and potentially deadly exposure to electricity
Compensation and Benefits:
- Compensation is dependent on experience, certifications, and licenses.
- Paid time off including Sick Pay, Designated Holidays and Vacation
- Insurance coverage (Medical, Dental, Vision) within the first 30 days
- Company-paid life insurance, short- and long-term disability
- 401k plan
- Voluntary life insurance
- Paid volunteer time
- Employee assistance program
- EcoPass to ride RTD
- Discount to put solar on your home
Application Deadline
As per Colorado State law, Namaste Solar must communicate an application deadline for the position. If you are interested in applying, please do so using the application link by Friday March 20th, 2026. We reserve the right to extend this application deadline with or without notice.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
